Here are Chick-fil-A, we are committed to creating lasting, positive change through servant-leadership. As a Customer Service/FOH Supervisor, you will play a vital role in our mission to continually refresh our guests, our community, and our team. This is a part-time or full-time role that requires attention to detail, effective conflict resolution skills, and the ability to handle pressure while ensuring smooth operations. Why You'll Love Working for Us: Work-Life Balance : We understand the importance of personal time and offer flexible schedules that prioritize work-life balance. Growth Opportunities : We are committed to investing in our employees' growth and development. We provide opportunities for career advancement, manager/leadership development, and ongoing training. Industry-Leading Customer Service : Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart. Team Spirit : We work hard, but never miss an opportunity to celebrate our achievements together. Comprehensive Training : We provide thorough training in all aspects of our restaurant operations. Benefits: Competitive compensation ($18-$22/hr, depending on availability and experience). Health Benefits Contribution (full-time) 401k Access to scholarships at up to $2,500 per year Sundays Off Free Meals and Discounts Flexible Scheduling Responsibilities: Maintain positive working relationships and provide direction and feedback to all front-of-house employees. Collaborate with the management team to train and track the performance of new Team Members. Motivate Team Members to maintain high customer service scores. Ensure timely completion of shift tasks and opening/closing responsibilities. Take ownership of front-of-house facilities, ensuring organization and adherence to sanitation and food safety procedures. Demonstrate a complete understanding of key positions in the front-of-house, including cashier, drive thru, and host roles. Qualifications and Skills: Must be 18 years of age or older. Must be willing to work a minimum of 25 hours per week. Must be able and willing to open and/or close. Experience as a leader, preferably in a customer service or front-of-house environment. Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods. Must be able to work in a fast-paced environment and maintain a positive attitude under pressure. Team-oriented, adaptable, dependable, coachable, and strong work ethic. Ability to communicate effectively with guests and team members as a supervisor/leader. #J-18808-Ljbffr
Front Of House Shift Supervisor • Wheaton, IL, United States
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