Office Operations Manager - IN PERSON

The Office Operations Manager is a highly proactive, self-directed role responsible for the seamless day-to-day and long-term operational health of the ConsumerAffairs Tulsa office. This person doesn’t wait to be told what needs to be done — they see it, own it, and fix it. They serve as the operational backbone of the office, anticipating needs before they become problems and driving initiatives that make ConsumerAffairs a great place to work. This role partners closely with the Executive Assistant and cross-functional stakeholders to manage facilities, vendors, budgets, onboarding logistics, and culture programming. No direct reports, but this person leads initiatives, influences outcomes, and holds themselves to a high standard of execution. This is a Full-Time in-office position requiring onsite presence Monday through Friday. Only candidates local to the Tulsa and surrounding areas will be considered. Responsibilities include: Office Operations & Facilities Maintain a clean, organized, and professional office environment — proactively identifying and resolving issues without being asked Reset and tidy conference rooms after meetings; anticipate room needs based on the day’s schedule Ensure the kitchen, common areas, and bathrooms are consistently well-stocked and presentable Monitor and restock office, kitchen, and bathroom supplies — tracking usage patterns and staying ahead of shortages Distribute incoming mail and manage outgoing shipments Serve as the primary point of contact for facilities issues; elevate and coordinate repairs or maintenance as needed Vendor & Facilities Management Own relationships with office vendors (cleaning services, supply vendors, maintenance, etc.) Evaluate vendor performance and proactively recommend changes when service or value falls short Negotiate and manage vendor agreements in partnership with the Executive Assistant Coordinate building access, parking, and office infrastructure needs Budget & Expense Tracking Manage and track the office operations budget, flagging variances and identifying cost‑saving opportunities Process and reconcile office‑related expenses and purchase orders in a timely manner Provide regular budget reporting to the Executive Assistant and leadership as requested Make informed purchasing decisions that balance quality, cost, and company needs HR & Onboarding Coordination Compile and ship new hire welcome kits and computer equipment, partnering with the Director of Information Security to ensure accuracy Coordinate new hire logistics to ensure a smooth, welcoming first‑day experience Track and manage the return of equipment from departing employees Compile and mail employee anniversary gifts, holiday gift boxes, and client gift boxes Serve as a point of contact for employee questions related to office resources and logistics Inventory & Logistics Maintain inventory of company swag and reorder items as needed Manage supplies for office events and internal needs Run occasional errands to local stores or shipping locations (e.g., FedEx) as needed Reporting & Coordination Generate ad hoc reports as requested Identify process gaps and recommend improvements to office operations workflows Qualifications 2+ years of experience in office management, operations, or a similar administrative role Strong organizational and time management skills with a proven ability to juggle multiple priorities High level of attention to detail with a proactive, “see it–own it–fix it” approach Experience managing vendor relationships and office budgets Strong communication and collaboration skills across all levels of an organization Ability to work independently and lead initiatives without close supervision Proficiency with Google Workspace (Docs, Sheets, Slides, Drive, and Gmail) Comfort using AI tools to assist with administrative tasks, reporting, and workflow efficiency Requirements Valid driver’s license and reliable transportation for local errands Ability to work on‑site in the office, Monday through Friday. Must be able to lift up to 35 pounds as part of regular job duties. Benefits Why You’ll Love Working Here At ConsumerAffairs, your voice matters. We foster a collaborative environment where you’re encouraged to take initiative, experiment boldly, and grow professionally. We’re committed to work‑life harmony, career development, and celebrating wins together. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development #J-18808-Ljbffr