Description
Job Description:
Title: Account Manager - Commercial Lines
Remote: for California residents, Los Angeles County area (strongly preferred)
Supporting: Los Angeles, CA Region | Book Focus: General, Manufacturing
Requirement: active property & casualty license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $80,000 to $100,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Commercial Insurance Account Manager (California: Generalist / Manufacturing) • Alamo, CA, US
Alliant Insurance Services Job Opportunity.Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms.We operate through a network of spe... Show more
Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Location :Remote (Work From Home)Are you seeking a fulfilling career that offers flexibility, a healthy... Show more
Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in banking and financial services, insurance, he... Show more
Title: Account Manager - Commercial Lines.California residents, Los Angeles County area (strongly preferred).Please note: If this position is posted as either fully remote and/or hybrid, in accorda... Show more
Senior Commercial Lines Account Manager - Remote - CA ResidentsIf you are looking to join an independent insurance brokerage that prioritizes its employees and has an awesome team of dynamic insura... Show more
Semiconductor Key Account Manager.The Semiconductor Key Account Manager will be responsible for managing strategic account activities, increasing Brooks' revenue and market share as well as providi... Show more
Posting Description Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance.We are an organization of consultative advisors and problem solvers.We help ... Show more
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.All team members receive a competitive base salary and compensation packa... Show more
About the group: The Revenue Operations Account Management team is a dynamic group responsible for managing the demand planning and fulfillment processes for assigned accounts.We are a focal point ... Show more
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.In this role, our team members ... Show more
Fremont Hyundai is a proud new member of the Dosanjh Family Automotive Retailing Group! Here we are committed to an environment where the customer is always treated with respect and dignity.Our tea... Show more
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.As one of the world's largest insurance brokers, our focus is dedicated to providing our cus... Show more
The Best Teams are Created and Maintained Here.The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that pro... Show more
Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something t... Show more
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.As one of the worlds' largest insurance brokers, our focus is dedicated to provi... Show more
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings ... Show more
Job DescriptionCommercial Lines Account ManagerJob SummarySeeking a dedicated and experienced Commercial Lines Account Manager to join a team.This role involves managing a portfolio of middle-marke... Show more
Key Client Account Director (Electric Utility).ERM is looking for a Key Client Account Director (Electric Utility) to join us and take ownership of one of ERM's most strategically important utility... Show more
Location(s) Shanghai, Shanghai Company Molex Career Field Sales Job Number 184138.Ability to work under pressure from both internal & external, eager to travel.As a Koch company, Molex is a leading... Show more
Strategic Business Director (SBD).You know how to clear the way, attend to complex situations, and serve as a trusted liaison.We are seeking a Strategic Business Director (SBD) to support the launc... Show more
