Lead HVAC Installer

Residential Lead HVAC Installer

Jones Services is offering a sign-on bonus up to $10,000! We also provide relocation assistance up to $10,000 for experienced Installers.

Do you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners? Are you looking to maximize your potential while being provided with a best in class compensation package with top-notch benefits? Then Jones Services is where you want to be!

Jones Services has been the most trusted service in the tri-state area since 1986 thanks to our highly-trained team of professionals who can handle any of your heating, cooling, and electrical needs. Friendly, personable customer service is our top priority and we aim to make sure our customers are 100% satisfied with our work.

As the premiere residential service company in the Tri-state area, we're looking for a highly motivated and skilled Residential Lead HVAC Installer who can deliver world-class customer service. As a Lead HVAC Installer you will work as part of a dynamic and passionate team to demonstrate technical competency and exceed customer expectations by accomplishing the highest quality work, every time.

Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work? Come join the Jones Services team and experience what it's like to be a part of a company that also works for you.

In exchange for your commitment, we provide:

• Top pay! $42-$45/hr plus bonuses!
• Increased competitive wages with completion of training and certifications.
• Quarterly appraisals and yearly merit increases
• High-quality medical, dental & vision insurance
• Health Savings Account w/ Company Contribution
• Uniforms, tablet, and company vehicle.
• Paid vacation, sick and personal days
• Tool and boot allowance
• Parental leave
• 401(k) plan w/ company match
• Short term disability, long term disability, and company paid life insurance
• Yearly performance reviews
• Company on site, off-site and on-the-job training and support.

As a Residential HVAC Installer at Jones Services, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.

Key Performance Indicators (KPIs) for Residential HVAC Installer:

• Customer Satisfaction: Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
• Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
• First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
• Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
• Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
• Mentorship and Guidance: Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
• Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Jones Services during installations, earning high marks for professionalism from customers.
• Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
• Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
• Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
• Installer and Apprentice Development: Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
• Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
• Additional duties as assigned

Join our team and become an integral part of Jones Service's commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!