Specialist, Quality Control

JOB SUMMARYPerforms quality checks on IGSS products to ensure they meet quality standards and business requirements. Responsibilities include coordinating assembly of products, assisting in the procurement of parts, conducting test and validation activities, handling warranty / RMA claims, collaborating with development and engineering teams, and ensuring compliance with customer expectations, regulatory, and industry standards.PRINCIPAL DUTIES & RESPONSIBILITIESValidates all IGSS software and web-based products, calibration programming, etc. as needed. Performs validation tasks as directed by the Quality Release Manager. Creates validation/test report for each validation/test item.Validates all IGSS hardware products, cables, and harnesses. Performs validation tasks as directed by the Quality Release Manager. Creates validation/test report for each validation/test item.Performs testing; test bench set-up support to development team, hardware/firmware team, customers, and all areas where testing, troubleshooting for IGSS products. Coordinates and hardware and firmware; specifically, methods for testing quality of hardware and firmware built in-house or outsourced. Creates methods for tracking the quality testing of hardware and firmware.Provides advanced support and root cause analysis for issues reported by the customer, technical assistance lines, and warranty team as required.Performs miscellaneous job-related duties as assigned.ORGANIZATIONAL RELATIONSHIPSReports to: Manager, Software Quality AssuranceEDUCATION, EXPERIENCE & TRAININGBachelor’s degree in computer science, electrical engineering, automotive engineering, or quality management is preferredMinimum three years of experience in automotive diagnostics or related fieldsExperience working with a team of engineers in the development and validation of software and hardwareKNOWLEDGEBasic understanding of automotive protocol standards (ISO15765/CAN, ISO14230/KW2000, ISO9141, J1850, etc.)Basic understanding of diagnostic specifications, wiring schematics, harness prints, workshop manuals, electrical troubleshooting manualsAbility to solve problems and create clear accurate documentsBasic knowledge of quality management programs such as Six Sigma, SPC, TQC, etc.SKILLS & ABILITIESStrong PC skills in Microsoft Office applications (Power Point, Excel, Word, etc.)High ability to create and follow methodical quality management proceduresSelf-sufficient to work independently; requires little management oversight or supervisionAbility to manage multiple objectives and projects at one timeStrong written, verbal, interpersonal, and presentation skillsMust have an up-to-date forklift operator certificationPHYSICAL STANDARDSThe employee must be able to access, enter, and retrieve data using a computer. Must have ability to bend, crawl, stoop and kneel to assemble and disassemble vehicles, and lift approximately 5-50 lbs.Pay ScaleThe pay scale for this position is between $59,951 and $73,439. The actual compensation will be determined based on experience and other factors permitted by law.Exceptional Perks That Go Beyond the BasicsJoin a workplace that invests in your well-being—mind, body, and future:Comprehensive Health CoverageMedical, dental, vision, and fertility benefits to support you through every stage of lifeFertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception supportGenerous Time OffEnjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal needSmart Retirement PlanningBuild long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC)Peace of MindCompany-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes youWellness ProgramAccess a variety of tools and resources designed to support your physical and mental well-beingTuition ReimbursementPursue continued education with financial support for job-related coursework, degree programs, and professional growthExclusive Employee DiscountsSave on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more #J-18808-Ljbffr