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Badcock and More
Sales AssociateBadcock and More • Shelbyville, TN, US
Sales Associate

Sales Associate

Badcock and More • Shelbyville, TN, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Responsible to perform a variety of customer service functions. Promotes additional purchases and good public relations.

Responsibilities:

  • Greets customers; provides product and program information, demonstrates product features and explains benefits.
  • Strives to turn every potential consumer into a satisfied Badcock customer.
  • Responds to customer inquiries.
  • Takes, verifies and processes customer orders.
  • Inputs customer sales orders and credit agreement/application information in the computer.
  • Prepares and explains credit agreement.
  • Accepts and inputs customer payments and returns correct.
  • Sends correspondence and maintains store records as needed.
  • Solicits additional business through telephone and card mailings.
  • Post delivery follow-up.
  • Prepares merchandise price tags as required.
  • Learns and complies with the company's loss prevention program, works in a safe manner, identifies and resolves unsafe conditions that may result in property damage or personal injury.

Additional responsibilities:

  • Performs such other duties and accepts such other responsibilities as are necessary and appropriate for the efficient operation of the store.
  • Assist store manager in store maintenance, merchandising and display setup.

Qualifications:

  • High school diploma / GED, Bi-Lingual a plus.
  • Six month to one year retail sales, customer service experience.
  • Ability to work flexibility involving work hours, including weekends.
  • Ability to operate general office equipment.
  • Computer data entry.
  • Ability to use a calculator to perform fundamental math calculations.
  • Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
  • Ability to plan and organize daily work activities.
  • Ability to work independently in the absence of direct supervisor.
  • Ability to lift up to 50 lbs. to assist customers loading vehicles and merchandising on the sales floor.
  • Ability to sit, lift, stand, walk, bend, twist, stoop and kneel.

Environmental conditions:

  • Works indoors in a controlled environment. May be exposed dust and airborne particles.
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Sales Associate • Shelbyville, TN, US

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