Responsibilities:
- Increase customer engagement, adoption, and revenue.
- Develop and nurture proven relationships with clients, serving as their primary point of contact.
- Become experienced in the client's strategic business targets and operations.
- Regularly check in with clients, understand their evolving needs, and identify opportunities for additional services.
- Facilitate or host webinars with experts to enhance customers’ product knowledge.
- Monitor contract renewals and proactively engage with clients to secure renewals.
- Identify opportunities for upselling additional products or services to meet client needs.
Requirements:
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- Proven experience as a Customer Success Manager or in a similar client-facing role.
- Proven communication, negotiation, and interpersonal skills.
- Ability to understand technical concepts and translate them into client-friendly terms.
- Results-driven with a focus on customer satisfaction and retention.
- Ability to travel to client sites. Travel expected to be around 50%-75%.
Salary range: $72,000 - $82,000 USD per year.
Customer Success Manager • Texas,Remote
Bain employees are investigative, creative, thoughtful managers and collaborators who work together as an integrated team, delivering extraordinary outcomes for our clients.As a Senior Manager at B... Show more
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.Working with our clients across real estate, infrastructure, energy and natural res... Show more
Shift Manager Opportunity At RaceTrac.At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome.If you're a hands-o... Show more
SummaryAs a RCM Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community... Show more
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.Joi... Show more
Technical Project Manager, Live Video Platforms - Streaming & Video Operations.Manage Live/VOD event lifecycles and real-time streaming ops.AI tool development, automation, or VR formats.Dexian... Show more
We have been retained to find a SALES MANAGER who is a HUNTER to cover the entire US for this 40-year-old, privately owned $100M Retail / Wholesale Parts Distribution organization.They are looking ... Show more
Candidates must be located in CA,TX, AZ, or in/near Phoenix, Denver, Seattle, Portland, or Las Vegas, with 30–40 percent travel.Are you passionate about social change and excited to work alongside ... Show more
