FCM - VIP Corporate Travel Consultant - Remote, USA Job no: 531444 Brand: FCM Work type: Full time Location: Virtual - USA Categories: Sales and Customer Service FCM specializes in managing national and global travel programs for medium and large businesses. As a VIP Corporate Travel Consultant you will provide high‑level consultation and accuracy throughout the travel experience, from pre‑booking to the final arrival. Key Responsibilities Deliver exceptional, personalized service to C‑Suite travelers and their administrative staff. Provide consultative support throughout the booking process, creating unique travel itineraries that meet the specific needs of high‑level executives. Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel. Ensure accurate and timely completion of reservations while meeting travelers' needs and company guidelines. Maintain Passenger Name Records (PNRs), issue tickets, manage invoicing, and ensure compliance with airline rules and travel regulations. Keep clients informed about required travel documents and health requirements for destinations. Handle ticketing, Phase IVs, and complex international fare changes and exchanges. Perform re‑routing and exchange processes to minimize disruptions to travel plans. Other duties and tasks as assigned. Contribute to a safe, inclusive, and accessible work environment. Experience & Qualifications 3+ years of recent experience as a VIP or Executive Travel Agent. 5+ years of high‑end customer service experience within the travel industry. In‑depth familiarity with Sabre GDS for fare calculations, itinerary management, and ticket issuance. Experience with quality control processes to ensure accuracy and compliance of travel bookings. Proficiency in ticketing procedures and handling complex itinerary changes and exchanges. Strong technical aptitude and ability to troubleshoot new technologies. Self‑motivated, able to work independently and manage multiple urgent tasks simultaneously. Reliable high‑speed internet connectivity required. Perks & Benefits Competitive hourly pay of $31.25 – $34.62 plus commission/incentive earnings. Paid Time Off: Vacation days (up to 20 after 2 years), sick days, personal days, Diversity Day, Volunteer Day, and 8 recognized holidays. Travel perks and discounts. Health & Wellness Programs and Employee Financial Wellness Services. Health benefits including medical, dental, vision, gender‑affirming care, and fertility care. Insurance: Hospital indemnity, AD&D, critical illness, long‑term and short‑term disability. Flexible Spending Accounts and Employee Assistance Program. 401(k) program with partial match. Tuition Reimbursement Program and Employee Share Plan. Global career opportunities across FCM brands. Work Schedule 40‑hour work week with five 8‑hour shifts from 3:00 PM to 11:00 PM EST, Monday – Friday. Equity & Diversity FCM is an affirmative action and equal opportunity employer committed to providing a barrier‑free pathway throughout the recruitment process. We welcome accommodation requests and strive to create an inclusive and supportive workplace for all employees. #J-18808-Ljbffr
FCM - VIP Corporate Travel Consultant • New York, NY, United States
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