Sr Manager - Quality
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Sr Manager - Quality located in Dallas, TX.
Reporting to the VP, Operations, the Sr Manager - Quality is responsible to lead and scale our Quality function in a fast-growing, make-to-order / engineer-to-order (MTO/ETO) industrial manufacturing environment. This is a high-impact leadership role responsible for customer quality, supplier quality, and internal quality performance ensuring we deliver complex, customized products with consistency, speed, and zero defects.
What a typical day looks like:
- End-to-end Quality leadership across customers, suppliers, and operations
- Scaling a high-performing Quality organization to support rapid growth and multi-shift production
- Driving a culture of accountability, root cause ownership, and continuous improvement
- Leading customer-facing quality (escalations, SLAs, audits, performance reviews)
- Building a robust Supplier Quality program (qualification, audits, performance management)
- Strengthening execution in a manually intensive, high-mix / low-volume environment
- Ensuring a scalable QMS (ISO-based) with strong audit performance and process discipline.
The experience we're looking to add to our team:
- 10+ years in Quality leadership within industrial manufacturing (MTO/ETO or complex assembly preferred)
- Proven success building or scaling a Quality function in a growth environment
- Strong experience in customer quality and supplier quality management
- Expertise in RCA (8D), FMEA, auditing, and defect reduction
- Lean / Six Sigma experience (Black Belt a plus)
- Mechanical / Electrical Engineering degree or related experience
- A hands-on leader and mentor who develops teams and drives measurable outcomes.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).