R1 Financial Counseling Associate position is to be performed in‑person at a hospital. You may be required to receive current vaccinations. You will be responsible for counseling uninsured and under‑insured patients to obtain a paying funding source for their medical service(s). You will accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. To thrive in this role you must be able to multi‑task, navigate multiple systems, and communicate with compassion and authenticity. A thorough understanding of Medicaid and other funding programs is required to provide patients with clear and concise information. Previous experience as a financial counselor with knowledge of medical terminology, State and Federal assistance programs, or relevant healthcare experience is a plus. What You Can Expect You will help patients navigate difficult times by reducing financial burdens related to their medical care. You may need to be up to date on all vaccinations (including an annual flu shot), pass a drug test, and pass a background check prior to hire. This is a fast‑paced work environment; you will need to communicate complex coverage enrollment information with patients and assist with their applications efficiently. R1 training support is available. R1 is committed to your professional growth and development, offering a variety of career and leadership development courses and programs. Requirements High School Diploma or GED Excellent customer service skills Compassionate communication This role involves frequent movement and requires the ability to remain mobile throughout the day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal‑opportunity employer and does not discriminate on the basis of any protected status. For this US‑based position, the base pay range is $18.00 – $25.44 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training. You will have access to a competitive benefits package (http://go.r1rcm.com/benefits). R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices shall not be based on any person’s age, color, national origin, citizenship status, disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, public‑assistance status, veteran status or any other characteristic protected by law. The Company is dedicated to providing a workplace free from harassment based on any of these categories. California resident job applicants may learn more about their privacy rights in the California Consent Notice at https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf. #J-18808-Ljbffr
Financial Counseling Representative • Austin, TX, United States
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