Product Owner For Ai Agents
This role is dedicated to one of Sierra's largest and most strategic customers a company running AI agents at massive scale across millions of customer interactions. You'll be the product owner embedded within a dedicated team, responsible for the full quality and evolution of production AI agents across chat and beyond.
Your responsibilities will include:
- Owning the agent, end to end.
- Driving quality and outcomes.
- Pushing the platform forward.
- Navigating enterprise complexity.
- Inventing what's next.
You'll bring:
- 58+ years of experience building highly technical products, with at least 23 years as a Senior PM or above (or equivalent demonstrated scope and ownership).
- Engineering background or equivalent technical depth.
- You've shipped and owned production-grade systems at scale.
- A track record of operating as a trusted technical partner to enterprise customers.
- A high quality bar and quick to learn.
- Exceptional communication.
Even better if you have:
- Experience with language models and production AI agents.
- Familiarity with retail or consumer business operations.
- You're a builder with side projects, open source, a startup attempt, or real production code.
- Experience working in a dedicated, embedded model with a named enterprise account.
- MBA or equivalent business breadth.
Our values:
- Trust: We build trust with our customers, in AI, and with each other.
- Customer Obsession: We focus on driving outcomes for our customers.
- Craftsmanship: We get the details right and take pride in our products.
- Intensity: We play to win and learn from our failures.
- Family: We support and respect each other and celebrate achievements.
What we offer:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.