As a Customer Service Manager, you are a key member of the Intix Customer Excellence Team. Intix software solutions focus on payment and securities transaction archiving, transaction tracking, and business activity monitoring. Our clients are large international financial institutions. Depending on the service agreement, a client may be entitled to a dedicated Customer Service Manager. Your role is to ensure advocacy and guidance to keep the client’s Intix environment operationally healthy. You will deliver proactive, reactive, and escalation services while collaborating with Key Account Directors, Project Managers, Customer Support, and the Executive Leadership Team
Key Responsibilities
Remote Customer Service Manager • Tucson, Arizona
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