Remote Applications Specialist, Molecular Imaging

Job Type
Full-time

Description

Who we are?

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Company Page: http://www.united-imaging.com/en/home/

Benefits and Compensation

When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).

Diversity, Equity, and Inclusion

United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

Job Summary

The Application Specialist for Molecular Imaging (MI) will provide expert support and education for MI systems. This role involves training customers, resolving issues, supporting sales efforts, and contributing to the development of training materials. The specialist will also play a key role in the R&D/CRM process by addressing customer needs and providing troubleshooting expertise. Provide on-site training and education for Molecular Imaging systems, including demonstrations, updates, and upgrades for standard systems and applications.

• Offer expert advice and support to improve individual workflows, including clinical application adjustments, system parameter modifications, and the implementation of new methods and clinical workflows.
• Deliver prompt and effective support to resolve customer complaints and issues.
• Assist the sales team with product demonstrations, preparation of clinical case studies, presenting images to clinicians and physicians, new product learning, and coaching new recruits.
• Contribute to the development of application training courses for customers, both on-site and at United Imaging.
• Support the R&D/CRM process by addressing customer needs and issues, and providing troubleshooting expertise.
• Bachelor’s degree or higher in Nuclear Medicine or a related field.
• Minimum of 5 years of experience as a radiology technologist or radiographer in a healthcare or clinical setting, with at least 3 years of experience as an application specialist in a specific modality field.
• Team player with a positive attitude, excellent interpersonal skills, and a commitment to delivering exceptional customer satisfaction.
• Experience in research or case studies related to Molecular Imaging is advantageous..

Working Conditions:

Magnetic Environment Exposure:

This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields.

Risk to Ferrous Metals in the Body:

Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.