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Penn National Gaming
Front Desk Agent Overnights - FTPenn National Gaming • Columbus, OH, US
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Front Desk Agent Overnights - FT

Front Desk Agent Overnights - FT

Penn National Gaming • Columbus, OH, US
30+ days ago
Job type
  • Full-time
Job description

Penn National Gaming - - Responsibilities: Greeting guests promptly upon arrival with a warm, professional, and welcoming demeanor, creating a positive first impression at every interaction.; Answers phones promptly and responds to lobby activity, guest inquiries, and internal requests with professionalism and positive communication.; Complete guest check-in and check-out accurately in the PMS, confirming guest identity, payment method, room rate, preferences, room assignments, and electronic key access.; Balances assigned house cash bank and adheres to all cash-handling procedures, financial controls, PCI compliance, and key control requirements.; Generates, reviews, and distributes required reports, maintains accurate logs and documentation, and ensures timely follow-through on open items.

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Front Desk Agent Overnights - FT • Columbus, OH, US

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