Financial Counselor

Job Description

Responsibilities

Three Trails Behavioral Hospital in the area of Independence, MO is actively hiring an . We are seeking a detail-oriented and compassionate Financial Counselor to join our team. This role is essential in helping patients and families understand financial responsibilities, verify insurance coverage, and navigate payment options while supporting access to critical behavioral health services.
We are looking for individuals who want to make a difference in the community!The name Three Trails was selected to honor the historical significance of the city of Independence as the starting point for the Santa Fe, Oregon and California Trails. The logo icon is a compass, which is symbolic of wayfinding, and metaphorically the personal journey to recovery.The Groundbreaking for the new hospital was held in January 5. Beam topping was held in July 5. The facility is expected to open in the second half of 6.The Financial Counselor will:

• Verify patient insurance coverage and benefits
• Communicate financial responsibility clearly to patients and families
• Assist with securing pre-authorizations and insurance eligibility
• Collect co-pays, deductibles, and self-pay deposits in accordance with hospital policies
• Offer financial counseling, including payment plans and financial assistance options
• Ensure accurate documentation in patient accounts and billing systems

Three Trails Behavioral Hospital will:

• Serve children and adolescents, adults and seniors with innovative and evidence-based inpatient behavioral healthcare focused on individual needs and comfort.
• Create more than new, full-time jobs including nurses, clinicians, therapists, technicians and administrative staff, when the facility is fully operational.
• Be located at the intersection of I- and Little Blue Parkway, adjacent to the Children’s Mercy Hospital Outpatient Clinics.
• Feature licensed beds ready to meet the mental health needs of the surrounding community.
• Span more than , square feet, and will include an activity yard and gym.

Full-time Benefits Include:

• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• Employee Assistance Program available for employees and family
• (K) with company match and discounted stock plan
• Basic Life Insurance and Optional supplemental life insurance
• Career development opportunities across UHS and out + locations!
• Challenging and rewarding work environment
• More Information is available on our benefits Guest Website:

About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune ® corporation, annual revenues during 5 were $.4 billion. In 6, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 5, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately , employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit .From Fortune, ©5, 6 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Minimum 1–2 years of experience in healthcare financial counseling, admissions, or patient access
• Knowledge of insurance plans (commercial, Medicaid, Medicare, managed care)
• Strong communication and customer service skills
• Ability to handle sensitive financial discussions with empathy and professionalism
• Proficiency with electronic health record (EHR) systems and basic computer applications
• Experience in behavioral health or hospital setting preferred