Director, Financial Aid

Job Title

Director, Financial Aid

Classification

Administrator III

Auto Req. ID

559384

Salary Range

Classification Range $6,891 - $22,119 per month

(Hiring range depending on qualifications, not anticipated to exceed $11,700 - $14,400 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Office of Financial Aid within the Division of Student Affairs is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the Director, Financial Aid (Administrator III). If working with students and having an impact on their futures excites you, this is the opportunity you have been seeking. Join Cal State Fullerton and become an agent of change. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

The Director of Financial Aid manages the university's comprehensive financial aid program, which administers over $300 million in student aid funds. Reporting directly to the Associate Vice President for Student Affairs and Strategic Enrollment Management, the Director administers, manages, and disburses all student financial aid in a manner consistent with the university's mission and responsiveness to the university's student population. Completes management activities and supervises the professional staff while providing strong leadership, professionalism, teambuilding, and a commitment to the highest levels of professionalism and high-quality service. Develops and implements institutional policies and procedures to effectively distribute student aid funds in accordance with applicable federal, state, and CSU system-wide regulations. Creates and implements strategies. Oversees organizational policies and procedures within an integrated computerized environment. Advocates, communicates, and works collaboratively with the university community on behalf of the financial aid program. Implements, promotes, and remains committed to providing operations, programs, and services of the highest level of quality. Other duties as assigned.

Inclusive Leadership Statement

Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What does inclusive leadership mean to you.

• A description of your experiences working with individuals with a different perspective.

• A description of how issues of inclusivity have impacted you personally or professionally.

Essential Qualifications

Must possess a minimum of seven years of progressively responsible experience within a college or university setting and four years of financial aid experience at the director or associate director level. Must have experience with staff motivation, supervision, training, team building, and employee relations. Demonstrated excellent interpersonal, verbal, and written communication, and organizational skills. Ability to work with a diverse, multicultural workforce. Experience in new technological system implementation. Leadership experience and skills in establishing partnerships within a complex organization and between the organization and its communities. Ability to conceptualize organizational goals that reflect the mission of CSU Fullerton and the national student aid perspective. Demonstrated skills in long-range planning, impact, and risk assessment, as well as working effectively with others. Must have experience in goal identification, policy formulation, and implementation.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Master's degree from an accredited college or university in a related field. Experience working with various student populations in a public college or university setting. Extensive background in managing technology implementation, as well as experience operating in a PeopleSoft environment. Experience with a strategic enrollment management model or within a strategic enrollment management environment.