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Field Service EngineerVets Hired • New Orleans, Louisiana, United States
Field Service Engineer

Field Service Engineer

Vets Hired • New Orleans, Louisiana, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Summary

The Field Service Engineer is responsible for providing on-site technical support, including preventive maintenance, troubleshooting, repair, calibration, installation, and customer training for complex analytical instruments. The role requires strong technical expertise, independent problem-solving skills, and a commitment to customer satisfaction while supporting equipment performance and reliability.

Duties & Responsibilities

  • Perform preventive maintenance, troubleshooting, repair, and calibration of analytical instruments.
  • Install and configure equipment at customer locations.
  • Provide customer training on instrument operation and maintenance.
  • Diagnose and resolve technical issues using electronic schematics, test equipment, and repair tools.
  • Manage service-related inventory and replacement parts.
  • Coordinate travel schedules and service assignments efficiently.
  • Complete administrative and service documentation accurately.
  • Ensure high levels of customer satisfaction through professional technical support.
  • Travel frequently to customer sites to perform field service activities.

Requirements

  • Experience troubleshooting, repairing, and maintaining complex analytical instruments.
  • Ability to work independently and manage service assignments.
  • Knowledge of electronic schematics, test equipment, and repair tools.
  • Associate degree in Engineering or a related technical field.
  • Ability to travel frequently, including overnight travel.
  • Valid driver's license and ability to travel as required.
  • Strong customer service, communication, and technical problem-solving skills.
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Field Service Engineer • New Orleans, Louisiana, United States

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