RESSCO Capital, LLC is seeking an experienced and results-driven Store Manager to lead the daily operations of our Subway restaurant in Livingston County, Michigan. The ideal candidate is a hands‑on leader with a passion for customer service, team development, operational excellence, and sales growth. This role is ideal for someone who thrives in a fast‑paced environment, maintains high operational standards, and is committed to delivering an exceptional guest experience while driving business performance. Key Responsibilities: Operations Management Oversee all aspects of restaurant operations, including food quality, customer service, cleanliness, safety, and team performance. Ensure compliance with all Subway brand standards, policies, and operating procedures. Maintain product quality by adhering to shelf‑life requirements, product rotation schedules, temperature controls, and food preparation specifications. Lead by example, promoting a culture of accountability, teamwork, and operational excellence. Support and execute local and national marketing initiatives. Financial & Business Management Manage labor, food, and operating costs to maximize profitability. Monitor inventory levels and implement effective inventory control procedures. Maintain accurate business records in accordance with Subway operational requirements. Analyze sales and operational data to identify opportunities for increased revenue and improved efficiency. Customer Experience Deliver and maintain exceptional customer service standards. Resolve guest concerns professionally and promptly. Build a customer‑focused culture that promotes loyalty and repeat business. Qualifications: Required Previous restaurant management or food service leadership experience. Strong leadership, coaching, and team‑building skills. Excellent organizational, planning, and time‑management abilities. Ability to manage multiple priorities in a fast‑paced environment. Strong customer service and conflict‑resolution skills. Experience managing food and labor costs, budgeting, and profitability. Proficiency in inventory management and operational reporting. Preferred Experience managing a quick‑service restaurant (QSR) environment. Subway management experience is a plus. ServSafe Certification or equivalent food safety certification. #J-18808-Ljbffr
Store Manager • Brighton, MI, United States
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