Senior Personal Banker (45350)

Senior Personal Banker

Fort Scott Main - Fort Scott, KS 66701

Overview

Position Type Full Time Job Shift Day Shift; rotating Saturday Mornings Education Level High School Degree Travel Percentage Negligible Category Retail Banking

Description

When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.

We are currently looking for a Senior Personal Banker to join the Landmark team. Here are all the details:

HOW YOU'LL CONNECT

Serves as the essential link in delivering the Landmark National Bank commitment To be champions and catalysts for our communities. Connects customers to products and services to support customer and bank success. Delivers exceptional customer service that goes beyond prompt, accurate, and confidential bank transactions to also include a positive, friendly approach to building customer relationships. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team. Models Landmark National Bank core values and assists with mentoring and training fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and procedures. Extends work into the local community by assisting with bank promotional activities. Promotes all bank products and services using a proven format while drawing from advanced knowledge of retail and business accounts and services.

WHO YOU ARE

• High school diploma or equivalent
• 2-4 years experience in a personal banker role
• Maintain a high degree of discretion and confidentiality
• Work independently within a team setting
• Detail-oriented and organized
• Advanced communication and customer service skills
• Moderate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)

WHAT YOU'LL DO

• Provide excellent customer service by demonstrating the Landmark National Bank commitment To be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns.
• Develops and maintains relationships with all customers and your team of bank associates.
• Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to providing cash management services, accepting, inputting and closing consumer loan requests, opening and maintaining accounts, data entry, issuing debit cards, resetting online bank passwords, initiating and approve wires, second day checks on new customer accounts, order currency, verify and submit the Currency Transaction Report, and verify Office of Foreign Assets Control on required transactions, and other transactions.
• Serve customers by opening new accounts.
• Conduct training for new Personal Bankers and serve as a mentor for fellow associates.
• Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses.
• Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist, and Needs Solved Sheets.
• Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance.
• Engage in Landmark National Bank Culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail and Business), and Celebration events.
• Represent the bank well in the community.
• Performs other duties and projects as assigned.
• Adhere to bank policies and procedures.

Qualifications

PHYSICAL DEMANDS

• The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the associate is required to sit or stand, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The associate is occasionally required to move about the facility.
• Visual ability to view a computer screen for long periods of time is required.
• The associate must occasionally lift and/or move up to 30 pounds.

BENEFITS WE OFFER YOU

• Group Health Insurance options, Dental Insurance, Vision Insurance
• Employee Assistant Program (EAP) and Wellness Reimbursements
• HSA and FSA accounts
• Fully paid Life Insurance and Long-term Disability
• 401k Options with Matching and Profit Sharing Retirement Plan
• Paid Time Off (PTO) program in addition to 11 paid holidays
• Discount on various bank services
• Employee Referral Bonus
• 529 College Savings Plan Payroll Deduction

A credit and background check is a final part of the hiring process.

Landmark National Bank is an EEO/ADA/Veteran employer.