As a Retail Manager, you'll lead your team in delivering exceptional guest experiences that celebrate our musical legacy while managing all shop operations, including guest service, sales, merchandising, compliance, and human resource functions. You'll collaborate with corporate leadership to implement business strategies and drive operational excellence, contributing to revenue growth and strong financial performance through outstanding products and services. Our retail locations range from traditional gift shop environments to live performance venues. As the ideal candidate you'll inspire teamwork, service, and integrity to foster a positive and productive work environment. Reports to General Manager. Education High school diploma or equivalent required College degree preferred Experience 3+ years' retail management experience preferred 2+ years' supervisory or leadership experience required Specialty/gift store experience a plus Knowledge, Skills And Abilities Excellent interpersonal, written and verbal communication skills Strong leadership and managerial skills that include the ability to coach, develop, discipline, and clearly communicate expectations Dedicated to sales and customer service excellence Intermediate computer skills with Microsoft Office and fluent with retail POS system functionality Able to work during peak times, including evenings, weekends and holidays, to support business needs Licenses / Certifications State Alcohol Education Card required upon hire State Food Handler Safety Card required upon hire Non-Gaming Work Permit Card required upon hire Physical Requirements Speak and hear to communicate with guests and use both near and distance vision for operating the POS system, reading SKUs, and completing merchandising tasks. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Frequently climb stairs throughout the venue and use ladders to access storage areas. Regularly lift and carry up to 25 lbs., and occasionally sit, kneel, bend, and reach to stock merchandise. Manual dexterity for tasks such as using a computer and handling merchandise. Working Conditions High-traffic retail and entertainment environments with large crowds and elevated noise levels. #J-18808-Ljbffr
Retail Manager - Ole Red Las Vegas • Las Vegas, NV, United States
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