Senior Advisor, Provider Experience - Cigna Healthcare - Hybrid

Strategic Provider Experience Consultant

Help us drive meaningful change in how providers experience care delivery by shaping strategy, insights, and executive decision-making across the enterprise. In this role, you will partner with senior leaders to translate complex data into clear, actionable direction that strengthens provider trust, improves experiences, and advances value-based care. You will operate at the intersection of strategy, operations, and communicationbringing clarity, structure, and momentum to high-priority initiatives while influencing outcomes at scale.

Responsibilities

• Translate provider sentiment, trust data, and market insights into clear themes, risks, and opportunities that inform enterprise strategy.
• Shape and prioritize high-impact initiatives by distinguishing meaningful improvement opportunities from baseline expectations.
• Coordinate and advance strategic provider experience programs, ensuring alignment, accountability, and progress across stakeholders.
• Build strong partnerships with business units to elevate provider experience insights and align priorities across the enterprise.
• Apply structured, hypothesis-driven problem solving to complex, ambiguous challenges, enabling leaders to make informed decisions.
• Design and deliver executive-level presentations, PowerPoint materials, and strategic communications that distill complex insights into clear, compelling narratives for senior leadership.
• Apply strong business storytelling and visual design principles to create polished, high-impact materials that influence executive audiences and drive decision-making.
• Influence senior leaders through clear storytelling, insights, and recommendations that drive action and measurable impact.

Qualifications

Required Qualifications

• 8+ years of professional experience in management consulting, strategy, enterprise advisory, or business communications in a healthcare setting.
• Experience within healthcare, payer, provider, or health services environments.
• Proven ability to synthesize qualitative and quantitative data into actionable insights and recommendations.
• Strong executive communication skills, with demonstrated expertise in developing highly polished, senior leadership-level presentations and materials.
• Advanced proficiency in PowerPoint.
• Demonstrated success working in complex, matrixed environments and influencing cross-functional stakeholders.
• Bachelor's degree in a relevant field or equivalent experience.

Preferred Qualifications

• Exposure to provider experience, network strategy, or value-based care initiatives.
• Advanced degree in business, healthcare, or a related field.
• Experience supporting senior executives or enterprise-level leadership teams.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.