Job Summary As a financial services leader, we strive to make a difference in the lives of our customers and the communities we serve. Our Assistant Store Managers are front‑line brand ambassadors representing Check N Go, Allied Cash Advance, or Cash Store—part of the CNG Holdings, Inc. family of companies. They embody the company’s identity, values, and ethics by ensuring outstanding customer service and regulatory excellence. Responsibilities Serve and educate customers on the product portfolio by presenting all options that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve directly with the customer. Answer telephone inquiries regarding general questions, customer applications, requests, or other issues. Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations. Respond professionally and accurately to customers, explaining possible solutions and ensuring the customer feels supported and valued. Interact with customers, using active listening skills, to confirm or clarify information and diffuse complaints. Handle and count currency, cash, and coins—including managing a cash drawer, counting deposits, moving cash from a secure safe to the drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick‑ups. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies. Perform customer verifications to validate information presented. Process all transactions accurately per company policy, including loans, check cashing, and Net Spend. Comply with federal and state regulations and company policies and procedures. Complete compliance trainings and quarterly “I Agree” timely. Other duties as assigned. Qualifications High school diploma, GED, or equivalent experience. 1+ year(s) of experience with sales, customer service, and/or cash handling preferred. Strong customer service, active listening, and verbal + written communication skills. Proficient in Microsoft Office programs. Ability to multitask, prioritize, and work in an autonomous environment. Must have personal reliable transportation, a valid driver’s license, and valid automobile insurance while employed. Ability and willingness to consistently live and embrace our core values of accountability, inclusiveness, transparency, and focus. Physical Demands Call center/retail/office environment. Extensive cash handling. Extended phone usage. Long periods of standing. Extended viewing of computer screens and typing. Must be able to lift up to 50 lbs, with or without reasonable accommodations. Travel / Attendance Must be able to travel to all stores within the assigned district with a personal vehicle. May be asked to travel to neighboring districts. May require overnight travel. Must work assigned shifts as scheduled. Equal Employment Opportunity CNG Holdings, Inc. is a committed Equal Opportunity/Affirmative Action Employer. Employment decisions are based on qualifications, experience, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class. This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position. #J-18808-Ljbffr
Assistant Store Manager • Sterling Heights, MI, United States
Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o... Show more
At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwid... Show more
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p... Show more
We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members.You will also assist in making sure the team adheres to company polic... Show more
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.We are growing and investing ... Show more
Position Type Full-Time/Part-Time Education Level High School Category Retail - Management.Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generatio... Show more
Goodyear owns and operates more than 580 tire and auto service centers nationwide.We offer a fun, fast paced work environment, with competitive base pay.Our comprehensive benefit package includes m... Show more
MI - CASWELL TOWN CTR - D3 - TROY, MI 48085.Base+Commission/year Position Type Full Time.My Wireless Assistant Retail Store Manager.My Wireless, an AT&T Authorized National Retailer.Assistant Retai... Show more
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p... Show more
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo... Show more
Looking for Store Managers - Submit your application today Responsible for establishing and maintaining customer service, oversees and is accountable for the operation of a location ensuring maxim... Show more
Warren, MI - Store - Warren, MI 48093.Level Management Position Type Full Time Job Shift Any Education Level High School Travel Percentage Up to 25%.The Assistant Manager is responsible for the man... Show more
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands.ARG is one of the largest hardware retailers in the United States and has two headquarter... Show more
Do you have a passion for leading others, driving growth and profits? Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry? If the answer is yes, we ha... Show more
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, a... Show more
Location 33801 South Gratiot Avenue, Clinton, MI, 48035, United States.Description Requirements Summary. Show more
The Retail Assistant Manager supports the Store Manager in the daily operations of the store.This includes the responsibility of assisting the store in achieving sales goals, meeting merchandising ... Show more
The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchand... Show more
The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Wor... Show more
We are looking for full-time Store Managers who are enthusiastic, energetic, friendly, and hard-working!.The Store Manager is responsible for both providing, and training our staff on what it means... Show more
