Overview :
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global operator, franchisor, and licensor of hotel, residential, and timeshare properties. The company is primarily focused on management, franchising, and licensing of its lodging properties. It also occasionally develops, acquires or renovates hotel and residential properties, directly and through partnerships, joint ventures, and other business structures with third parties.
Position : Sr UX Designer
Location : Bethesda, MD, 20814
Duration : 12 Months
Job Type : Temporary Assignment
Work Type : Remote
Job Description :
- This role is responsible for designing loyalty-focused mobile app products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design.
- They will contribute to digital experiences that deliver on enrollments, onboarding, and member engagement to support business outcomes.
- Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers.
- This position requires the ability to produce as an individual contributor and execute on design direction from concept to completion.
- Your portfolio should showcase experience in UX and interaction design in loyalty solutions, particularly highlighting expert UI design that focuses on simplicity, and ease-of-use.
CANDIDATE PROFILE
Education and Experience
5+ years of relevant experience in digital product design4-year undergraduate degree, or relevant experienceExperience in multiple of the following user experience disciplines : visual design and interaction designStrong grounding in general usability and transactional design best practicesExperience with major, large-scale global digital apps, web sites, or other digital products within the loyalty spaceWell versed in industry best practices for increasing enrollments and member retentionStrong grounding in customer segmentation, personalization, general usability and design best practicesProven experience delivering concepts, user journeys, wireframes, high fidelity designs, prototypes, development-ready designs with specifications etc. for mobile apps.You're exactly who we're looking for if you :
Champion elevated user experiences and UI without sacrificing enrollment and member retentionPromote UX best practices drawn from a variety of disciplines (within and beyond hospitality)Communicate through compelling visuals and deliverablesDemonstrate self-confidence, energy, and enthusiasm in leading and influencing teamsShowcase strong presentation, negotiation, and persuasion skillsThrive in a fast-paced environment, with the ability to simultaneously manage multiple projectsNice to Have :
Superior communication and interpersonal skills including discovery facilitation, presentation, and storytellingExperience with Agile / SAFE development methodologiesCORE WORK ACTIVITIES
Demonstrating and Applying Discipline KnowledgeProduces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and / or presentations as needed to communicate experience designProvides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementationReferences Design System for appropriate patterns, components, and styles in the course of user experience design work; attends Design System office hours for feedback and follows procedures to propose new elements when necessaryProduces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specificationsEnsure a quality experience on live digital products by participating in the user acceptance testing processUses software including : Adobe Creative Suite; Figma; Microsoft Excel, Word and PowerPointKeeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findingsClearly present your work citing industry best practices, qual and quant data to support your decisionsBe a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpointsCollaborates with a variety of user experience disciplines within the team (Information Architecture, Design System / Standards, User Research, Copywriting) to advance your workManaging Work, Projects, and Policies
Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)Meets deadlines once agreed uponReports impediments to completing work and meeting deadlinesProvides regular status updates to managerSuccessfully manages multiple assignmentsAccepts critique and critiques work of others in a helpful and professional mannerCommunicates in a timely and appropriate manner with teammatesAdditional Responsibilities
Works independently with minimal supervision, but knows when issues should be escalated to managerDevelops relationships with members of other teams, and leverages those relationships to advance team initiativesPresents work with clarity and confidence; explains complex matters so that others can understand themPerforms other reasonable duties as assigned by managerTekWissen Group is an equal opportunity Employer supporting workforce diversity.