Talent.com
Billings Clinic
Flight Communications Specialist (per diem)Billings Clinic • BILLINGS, MT, United States
Flight Communications Specialist (per diem)

Flight Communications Specialist (per diem)

Billings Clinic • BILLINGS, MT, United States
17 days ago
Job type
  • Full-time
Job description

Essential Job Functions


1. Receives incoming patient transport requests in a hospital or pre-hospital setting
2. Coordinates the closest, safest, and most appropriate asset for transport while following all appropriate guidelines and protocols
3. Relays information to the transport teams
4. Obtains necessary patient information, as well as medical information required for transport then disseminates following HIPPA guidelines
5. Notifies all necessary entities of an assets estimated time in route or estimated time of arrival for all missions and transports
6. Conducts a shift briefing with the relieving Flight Communication Dispatcher, completing the shift-briefing log. The briefing will include all Flight Communication Dispatchers present in the Communication Center to ensure information is communicated to all personnel.
7. Reviews the communication board and notes administrator on call, hazards and obstacles, aircraft status and any others pertinent information for the day and check the Temporary Flight Restriction (TFR) website and take note of any Temporary Flight Restrictions (TFRs) or Notice to Air Missions (NOTAMs) that may impact flight operations
8. Build, review and verify flight crew teams for upcoming shifts and ensures they are correctly recorded in Flight Vector Dispatch Operations software
9. Coordinates the most efficient use of the ground regional and fixed wing services that requires close coordination with referring facilities. Considers the appropriateness of care based on the age of the patient
10. Responsible for the communication network for the staff. Relays, transfers and takes incoming messages from allied health providers, public safety personnel or the public.
11. Develops and maintains records and a variety of reports. Responsible to complete other activities assigned by leadership, which may include charge reports, past volume analysis, etc.
12. Provides ground regional and air ambulance price quotes, working closely with the Patient Financial Services Department to ensure appropriate reimbursement and pre-authorizations.
13. Performs data entry for all charges related to ground regional and air ambulance transports.
14. Notifies management of any unusual occurrences or deviations, actions or conduct which reflects unfavorably upon the image or services rendered by Billings Clinic including but not limited to, deviation from the standard practices and policies.
15. To maintain quality assurance in Flight Vector, EMS charts, billing and customer service, Flight Communication Dispatcher conducts quality assurance peer audits twice in each shift (24- hour period). QA each patient loaded flight by going through the flight and answering the questions in relation to the QA form. Any pertinent mistakes identified during the audit will be corrected by the person conducting the audit to ensure correct patient billing, and will be documented on the QA form

Minimum Qualifications

Education
• High school graduate or equivalent

Experience
• Prior health care experience (i.e., EMS, EMT, Medical Assistant, Certified Nurse Assistant, Unit or Monitor Clerk, Military Medic, etc.) is preferred
• Prior aviation experience and/or knowledge of aviation regulations is helpful
• Electronic telephone system experience, preferred
• Completion of a medical terminology course, preferred

Certifications and Licenses
• Successful completion of Certified Flight Communicator (CFC) certification or greater within one year of hire
Create a job alert for this search

Flight Communications Specialist (per diem) • BILLINGS, MT, United States

Similar jobs

Airport Agent - Ramp and Customer Service

Envoy Air Inc.Billings, MT, United States
Full-time +1

Come and work for Envoy Air, an American Airlines Group Company, at.You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.We are hiring imme... Show more

 • Promoted

Emergency Specialist 1 - Initial Attack Dispatcher

State of MontanaBillings, MT, United States
Full-time

Emergency Specialist 1 - Initial Attack Dispatcher - (26140297) Montana Department of Natural Resources and Conservation's mission is to help ensure that Montana's land and water resources provide ... Show more

 • Promoted

Project Communications Coordinator/Specialist

OBEC Consulting EngineersBillings, MT, United States
Full-time

Project Communications Coordinator/Specialist.Job Category: Project Communications.DOWL is a top-ranked, multi-disciplined consulting firm with over 60 years of experience in civil engineering and ... Show more

 • Promoted

Remote Customer Service Specialist

ZipRecruiterBillings, MT, United States
Remote
Full-time

Job DescriptionJob DescriptionJob Title :Remote Customer Service SpecialistCompany :ForgeFitLocation :Remote (U.Based)Employment Type :Full-TimeAbout ForgeFitAt ForgeFit, we supply premium fitness ... Show more

 • Promoted

Ramp Agent (Full Time & Part Time)

American AirlinesBillings, MT, United States
Full-time +1

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth.Currently hiring Fle... Show more

 • Promoted

Reservations Agent (FT & PT)

American AirlinesBillings, MT, United States
Full-time

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth.Currently hiring Res... Show more

 • Promoted

Ramp / Cargo Agent

Delta AirlinesBillings, MT, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Call Center Agent

Delta AirlinesBillings, MT, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Crew Supervisor

Billings Flying Service IncBillings, MT, United States
Full-time

Billings Flying ServiceBillings Flying Service (BFS) is a solutions provider for the aviation industry, specializing in CH-47 aerial firefighting and heavy lift services.Leveraging 35years of exper... Show more

 • Promoted

Patient Transporter

Intermountain HealthcareBillings, MT, United States
Part-time

This position is responsible for transporting patients, focusing on quality, safety, and customer service, while providing care and compassion to patients, families, visitors, and staff.Evenings/Ov... Show more

 • Promoted

Remote Travel Advisor

True Adventure TravelBillings, MT, United States
Remote
Part-time

Position:Remote Travel Advisor Company Description Specializing in cruises, resorts, and theme park vacations, True Adventure Travel takes the guesswork out of travel planning.With trusted partners... Show more

 • Promoted

Remote Travel Agent

Roamarae Global TravelBillings, Montana, United States
Remote
Full-time
Quick Apply

Are you passionate about travel and helping others create unforgettable experiences? We are seeking Remote Travel Agents to assist clients in planning vacations, from cruises to all-inclusive getaw... Show more

Remote Travel Planner

JourneyswithjanineBillings, MT, United States
Remote
Full-time

Overview Do you enjoy travel and helping others plan memorable experiences? We are looking for individuals interested in assisting clients with vacation planning, destination research, and travel c... Show more

 • Promoted

Customer Service Agent (PT or FT)

Delta AirlinesBillings, MT, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Aviation Operations & Support (Enlisted)

U.S. NavyBillings, MT, United States
Full-time

Job Title :Aviation Operations & Support (Enlisted) Category / Component :Enlisted Active Overview Aviation Boatswain's Mates in Aviation Operations & Support help launch and recover naval ... Show more

 • Promoted

Transporter

Intermountain HealthBillings, MT, United States
Full-time

This position is responsible for transporting patients, focusing on quality, safety, and customer service, while providing care and compassion to patients, families, visitors, and staff.As a Patien... Show more

 • Promoted

Reservations Agent (PT or FT)

United AirlinesBillings, MT, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Reservations Agent positions to: Serve as the first connection between United Airlines and customers; Possess strong commun... Show more

 • Promoted

Booking Operations Coordinator (Remote)

JourneyswithjanineBillings, Montana, United States
Remote
Part-time
Quick Apply

Booking Operations Coordinator.Coordinate reservations, organize client booking information, maintain travel records, and support itinerary preparation.This flexible remote opportunity is ideal for... Show more

Cargo Agent

Southwest AirlinesBillings, MT, United States
Full-time

Join Southwest Airlines - a company with heart.In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.Plus... Show more

 • Promoted

Ramp Agent (PT or FT)

United AirlinesBillings, MT, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Ramp Agent positions to: Work up close and personal with the United fleet of aircraft to meet arriving and departing flight... Show more