Job Type: Full Time
About Augintel: We exist to give child welfare leadership and staff a deeper understanding of the people they care for. By building SaaS software applications that apply cutting-edge artificial intelligence and natural language processing techniques, we help clinicians in social services, behavioral health and child welfare – government, private and nonprofit – unlock the value of their unstructured data to improve their understanding, save them time, and help them deliver better outcomes to the people and communities they serve.
Location: Remote (U.S.). Ability to support customers across multiple time zones is required. Travel up to 30% may be required.
Reports To: Director, Customer Impact
Job Summary:
As a Customer Impact Manager, you will help child welfare organizations successfully implement and maximize the value of Augintel's AI-powered platform. Acting as a trusted advisor to both executive leaders and frontline staff, you will partner with customers from the sales process through implementation and long-term success, helping them transform practice using data and technology. You will drive utilization, support organizational change, and ensure customers achieve measurable outcomes from their investment in Augintel. This role combines implementation leadership, strategic consulting, and customer success in a mission-driven environment focused on improving outcomes for children and families.
Responsibilities:
Client Engagement
Client Impact
Retention & Growth
Qualifications:
Intangibles:
Augintel is proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and backgrounds leads to a stronger workplace and a better product for our users. This is something we value deeply, and we encourage everyone to join us in transforming how human services agencies support children, families, and communities.
Customer Success Manager • chicago, Illinois, United States
Senior Customer Success Manager.OneTrust's mission is to enable innovation through the responsible use of data and AI.We believe that ensuring data is trusted shouldn't slow teams downit should acc... Show more
Robinson is seeking a Manager Customer Success to join our Robinson Managed Solutions (RMS) Customer Success team.In this role you will lead and inspire a high-performing Customer Success team, dri... Show more
Chicago, Illinois, United States.Hybrid Work Environment: We believe in the value of in-person collaboration.This role requires team members to work from our Chicago office two days per week, with ... Show more
The Customer Success Manager is responsible for helping customers obtain the most value from Reveal's software platform.As a member of Reveal's Customer Success team, you will build relationships, ... Show more
At UpGuard, we are replacing manual security bottlenecks with AI-driven precision.Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily.This isn't... Show more
Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.Our customers are the companies responsible for moving the materials that power th... Show more
JobID: 210765419 Category: Client Service JobSchedule: Full time Posted Date: 2026-07-03T16:48:18+00:00 JobShift: Day Base Pay/Salary: Charlotte,NC $95,000.As a Client Success Regional Manager... Show more
Customer Success Manager, Corporate.Chicago; New York, New York, United States.The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making.With market int... Show more
Technosylva is looking for a highly motivated and customer-focused individual to join our team as a Customer Success Manager at Technosylva.In this role, you will be responsible for ensuring the su... Show more
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base.By deepening relationships with industry le... Show more
MARKT-PILOT is a high-growth SaaS company helping industrial machinery manufacturers (OEMs) price smarter.Our pricing performance platform unifies market intelligence, pricing decisions, and perfor... Show more
Letter AI is the world's first unified revenue acceleration platform powered natively by generative AI.Our platform empowers sales teams at customers like Lenovo and Redpanda to ramp up faster with... Show more
Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search so they can be visible, trusted, and chosen by top talent.The... Show more
Customer Success Manager (CSM).At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and w... Show more
Asset Management Customer Success Manager.YCharts empowers wealth managers to make smarter investment decisions and communicate with confidence.Our SaaS platform combines powerful research, proposa... Show more
Customer Success Manager For Radar.Stripe is a financial infrastructure platform for businesses.Millions of companies - from the world's largest enterprises to the most ambitious startups - use Str... Show more
You will use your extensive experience and consultative selling skills to communicate our solutions to a highly technical audience at some of the largest companies in the world.You will be responsi... Show more
Location: Chicago, IL, United States.What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfac... Show more
Enterprise Customer Success Manager.Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long-term success for our largest restoration c... Show more
At Harvey, we're transforming how legal and professional services operate.By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical kno... Show more
){kind=logo}
