Collections Specialist - Remote
TradeJobsWorkForce92106 San Diego, CA, USRemote
Full-time
Collections Specialist Remote Job Duties: • Meet the defined productivity metric of a minimum of 30 daily claim touch... Show more
Credit Collections SpecialistMDAEdge • Carlsbad, CA, United States
No longer accepting applications
Credit Collections Specialist
MDAEdge • Carlsbad, CA, United States
30+ days ago
Job type
- Full-time
Job description
Key Skills Credit Collections Specialist, Portfolio Accounts, Portfolio, Accounts, Excel, Negotiation, Billing, AR, Credit, Collections. Job Summary This is a 5‑day onsite job position with office hours 07:00 AM to 04:00 PM. Desired start date: 02/03/2025 Responsibilities Follow up on assigned portfolio accounts based on experience and skill, including collection calls, customer deductions and reconciliations. Review daily credit holds through customer history and industry credit reports to ensure timely release of orders; Escalate to Credit Analysts when necessary. Run and analyze weekly aging, deduction and top account past‑due reports to find root causes of payment delays and deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts regularly to proactively resolve collection issues. Represent the brand and utilize the 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. Basic Qualifications 2+ years as a Credit Collections Specialist. Proficient with Microsoft Office (Excel, Word, Outlook). Negotiation and problem‑solving skills. Effective phone/email communication skills. Basic understanding of Billing, AR, and Credit & Collections procedures. High school diploma or equivalent. Must Have Skills & Experience At least 2 years in billing, AR, or credit and collections. Proficiency with Microsoft Office, especially Excel, Word, Outlook. Experience with billing processes, AR principles, and credit & collections procedures. Professional phone and email communication with customers and internal teams. Negotiate effectively and resolve payment/deduction issues. Work with assigned portfolios, performing collection calls and reconciliations. Run and analyze reports (aging, deduction) to identify root causes of delays and deductions. Nice to Have Industry knowledge in sportswear, retail, or fashion. Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Advanced Excel skills (pivot tables, complex formulas). Collaboration with sales teams to resolve collections and credit issues. Alignment with values‑driven, sustainability‑focused initiatives. Proficiency in multiple languages for international customers. Additional Information Fast‑paced culture: quick decision‑making, fast‑moving priorities, adaptability. Core values: embodiment of 4Keys (Fair, Honest, Positive, Creative) in all decisions and actions. Emphasis on sustainability and innovation; proactive problem solving is valued. Frequent communication and collaboration with internal stakeholders (sales reps) and external customers; teamwork essential. Joining a globally recognized sportswear brand known for pushing boundaries; opportunity to represent a dynamic, innovative company that values customer relationships and operational excellence. #J-18808-Ljbffr
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Credit Collections Specialist • Carlsbad, CA, United States
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