Remote Human Resources Generalist

Prelude Services is a Managed Service Provider that has delivered innovative and secure IT services for over 25 years. Prelude offers the following IT services:

• Outsourcing
• Cloud Computing
• 24x7 Service Desk
• Network Management
• Hardware and Software Support
• HIPAA IT Risk Assessment and Security Management Services
• Enterprise Reporting and Dashboards

Location

Prelude's corporate office is located in Mechanicsburg, PA. This position is fully remote/WFH in Central PA with the occasional need to come onsite and to local events.

Position Summary

The human resource generalist is responsible for performing HR-related duties on a professional level and works closely with senior management. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance.

Under the guidance and direction of the HR Director, the HR Generalist is responsible for enhancing department functions by planning, implementing and developing training, onboarding, and employee orientation programs, the administration of employee benefits, payroll administration, annual benefits audit preparation, maintaining employee handbook and HR procedures manual, and answer employee questions regarding pay, benefits, policies and procedures.

Requirements

1. Bachelor's degree in Human Resources, Business Administration, or a related field required.
2. At least one year of human resource management experience, preferred.
3. PHR and or SHRM-CP certification preferred.
4. Excellent verbal and written communication skills.
5. Excellent interpersonal, negotiation, and conflict resolution skills.
6. Excellent organizational skills and attention to detail.
7. Excellent time management skills with a proven ability to meet deadlines.
8. Strong analytical and problem-solving skills.
9. Ability to prioritize tasks and to delegate them when appropriate.
10. Ability to act with integrity, professionalism, and confidentiality.
11. Thorough knowledge of employment-related laws and regulations.
12. Proficient with Microsoft Office Suite or related software.
13. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems
14. This job may require the use of a cell phone for business purposes.

Essential Functions:

1. Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to HR Director or management.
2. Administers benefit plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions. Reconciles benefits statements.
3. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
4. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings. Conducts or acquires background checks and employee eligibility verifications.
5. Implements new hire orientation, employee offboarding, employee engagement and employee recognition programs.
6. Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
7. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the HR Director.
8. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
10. Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, etc.
11. Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
12. Maintains the integrity and confidentiality of human resource files and records.
13. Performs other duties as assigned.

Our Benefits

Ranked a "Best Place to Work in PA" (2025, 2024, 2023, 2022, 2020, 2017), we offer a wide range of benefits to our employees which you are eligible for the first of the month after your date of hire:

- Medical, Dental, and Vision Insurance

- Health Savings Account (with match)

- 401k (with match),

- Company-paid Long-Term Disability, Short-Term Disability, and Life Insurance

Other great perks Prelude offers include (in no particular order):

- Mileage reimbursement

- Casual dress

- 6 paid holidays

- Unsick Day

- $400 technology stipend (one time upon hire)

- Cell phone stipend for applicable positions

- Company-provided laptop and dock

- Quarterly company meetings

- Pet insurance

- Supplemental voluntary life insurance

- Access to a robust Employee Assistance Program

- Fun remote and in person events

- Certification and Training Programs

- Two PTO Cash Out days annually

- Generous PTO. You can accrue 20 days of PTO your first year!

Prelude's great company culture is guided by our core values: Innovation, Integrity, Collaboration, and Customer Focus.

Prelude Services is committed to creating a diverse environment and is proud to be an equal opportunity employer.

What to Expect

Following review of your application, you may be selected for a phone interview with HR.