Sr Consultant, Claims - Management Liability & Specialty Lines (Surety)

Job Conditions

Nationwide’s Property and Casualty team is looking for associates passionate about delivering extraordinary care to help people protect what matters most. Join a Fortune 100 company with nearly \$70 billion in annual sales and help innovate and simplify processes and operations to provide the best customer value.

Location

The position is flexible and open to virtual or remote applicants.

What to Expect

This individual‑contributor role focuses on managing high‑complexity insurance claims. While not immediately a leadership position, it offers potential for growth.

Ideal Candidates will have

Surety Claims and/or strong Construction Litigation experience is highly preferred. JD preferred.

Job Description Summary

As a Senior Claims Consultant, you will investigate, evaluate, and negotiate high‑severity claims. Your work supports management liability and specialty lines such as surety liability, error and omissions, directors and officers, and employment practices liability.

Key Responsibilities

• Investigate and evaluate coverage, liability, and damages to set a claim strategy, settlement, and file reserves for serious and complex claims.
• Provide timely evaluation of claims to identify and manage reserves in line with company standards.
• Deliver outstanding customer service through effective interactions with insureds, agents, and legal counsel.
• Develop, coach, train, and mentor team members; serve as subject‑matter authority in specialty line claims; design training plans for the division.
• Maintain current knowledge of coverage lines, venue‑specific court decisions, guidelines, and policy changes.
• Provide feedback on claim trends and contribute to underwriting reviews.
• Support collaboration by demonstrating teamwork, motivation, positive behavior, and goal achievement.
• Offer top‑level consultation to claims leadership, peers, and business partners on severe specialty claim issues, coverage, and risks.
• Recommend changes to business leadership; provide implementation strategies and coordinate product development processes.
• Standardize processes for claims handling related to new products; assist in developing business plans for claims quality.
• Manage associate performance, salary planning, training, workflow, staffing, and disciplinary actions.

Reporting Relationships

Reports to Claims Director or Associate Vice President.

Typical Skills And Experiences

College degree preferred. Juris Doctorate desired. Ten years of prior insurance experience preferred. Proven experience investigating and resolving severe complex litigated claims. Extensive knowledge of insurance contracts, coverage issues, and litigation management.

License / Certification / Designation

Associates must acquire required federal and/or state licenses/registrations within the designated timeframe. Additional licenses may be required for new products. Completion of courses such as IIA, AEI, or CPCU preferred.

Knowledge, Abilities, and Skills

Strong analytical skills for independent decision-making; experience coordinating defense counsel; excellent verbal and written communication; organizational skills; computer proficiency with claims and business software.

Values

Consistently demonstrates Nationwide Values.

Job Conditions

Overtime eligibility: Not Eligible (Exempt). Working conditions: Normal office environment; travel as required.

ADA

Statements reflect essential functions; specific circumstances may allow variations.

Credit / Background Check

Valid credit and/or background check required as part of the selection process.

Application Deadline

Open until 04/16/2026; early submission encouraged as the posting may close sooner if a strong candidate slate is identified.

Benefits

Medical/dental/vision, life insurance, short and long term disability coverage, paid time off with a minimum of 18 days for new hires pro‑rated quarterly, nine paid holidays, 8 hours of lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company‑paid pension plan, business casual attire, and more.

EEO Statement

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic protected by applicable law.

Salary Range

National salary range: $122,000.00–$214,000.00. Expected starting salary range: $122,000.00–$182,000.00.

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