Manage the entire lease return cycle for PFC customers in the U.S. and Canada, including communicating with customers, reviewing inspections, analyzing service repairs, allocating inventory, coordinating transportation, and negotiating final lease invoices to drive sales for PFC used equipment.
Primary point of contact for small/medium customer lease returns in the U.S. and Canada. Provide world class customer experience by reviewing inspection reports and reconditioning items to optimize the value of PFC assets. Execute timely and accurate finance contract terminations and extensions, including location updates. Ensure transparency to systematic updates in AF (business system), so inventory position aligns with customer financial obligation. Maximize cost savings by procuring competitive transportation quotes and coordinating cost effective transportation to PFC Used Truck Centers. Drive for effective inventory allocation between Retail and Wholesale sales channels to increase sales opportunities for the remarketing of equipment. Communicate upcoming maturities with the PFC Sales Organization and customers to forecast FMV Lease Return timelines. Negotiation of final contractual charges with the PFC Sales Organization and customers. Analyze reconditioning opportunities to ensure best possible pricing for parts and service. Regularly audit inventory, analyze inventory data, and recommend improvements. Work with the PFC Sales Organization and dealerships to manage large trade packages. Work with the Collections department on the inflow of repossessed units. Travel to Used Truck Centers, 1-2 times annually.
Minimum of 3 years of experience in a professional, office, or corporate environment. Experience working with commercial trucks. Exceptional verbal and written communication skills and customer service orientation. Strong attention to detail and analytical skills. Demonstrated experience managing large volumes of data and tracking multiple units or projects at various stages in a process. High level of self-motivation, persistence, and ability to work independently. Proficiency with Microsoft Office applications, including Excel, Word, Access, Outlook, and PowerPoint. Demonstrated ability to act with integrity, use sound judgment, and exercise strong business acumen.
Knowledge of commercial truck specifications and configurations. Proven track record of driving for results in a fast-paced or evolving environment. Experience influencing others across teams or functions without direct authority. History of leading or contributing to innovation, process improvements, or quality initiatives. Demonstrated adaptability in managing changing priorities, customer needs, or business conditions.
Bachelor's degree in relevant field.
As a U.S. PACCAR employee, you have a full range of benefit options including: 401k with up to a 5% company match. Fully funded pension plan that provides monthly benefits after retirement. Comprehensive paid time off minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time. Tuition reimbursement for continued education. Medical, dental, and vision plans for you and your family. Flexible spending accounts (FSA) and health savings account (HSA). Paid short-and long-term disability programs. Life and accidental death and dismemberment insurance. EAP services including wellness plans, estate planning, financial counseling and more. This position is also eligible for a holiday gift.
Asset Manager - Used Equipment • Bellevue, WA, United States
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