Intern - Security Analyst - (In Person / No Relocation)

ABOUT THE ROLE:

The Security Analyst Intern will support the Credit Union's Security and Fraud team by assisting with the identification and review of potentially fraudulent activity. This role is designed for students or recent graduates pursuing studies in fraud examination, criminal justice, cybersecurity, or related fields who are looking to gain hands-on experience. Under the guidance and supervision of the Security Manager and other senior team members, the intern will learn how to analyze data, review member accounts, prepare documentation, and assist with basic investigative tasks. This is a developmental role where training and mentorship will be provided.

WHAT YOU WILL DO:

1. Assists with reviewing fraud alerts generated by credit union systems (e.g., Verafin, Archer) to learn how potential fraud is detected.
2. Supports the review of member accounts and transaction patterns by gathering information and conducting preliminary analysis under supervision.
3. Monitors activity involving high‑risk merchants and regions and learns how fraud patterns are identified.
4. Observes interviews with members, employees, and witnesses as appropriate and approved by the Security Manager.
5. Communicates with internal departments to collect information needed for investigative reviews.
6. Assists with preparing documentation and reports related to fraud incidents, including summaries of findings and actions taken.
7. Learns to use internal security analytics tools and research systems used during fraud and security investigations.
8. Supports the development or updating of fraud‑related procedures by drafting or revising documents under guidance.
9. Assists with video surveillance review by identifying and capturing relevant footage for investigative purposes.
10. Performs basic research tasks, including retrieving check images, statements, and records to support ongoing cases.
11. Provides general administrative and security support to the Investigator, Security Manager, and other departments as needed.

QUALIFICATIONS:

Education

Currently pursuing or recently completed coursework or a degree in Criminal Justice, Fraud Examination, Cybersecurity, Behavioral Sciences, or a related field; High School diploma or equivalent required.

Experience/Skills/Knowledge:

1. Prior analytical work experience required; interest in fraud, investigations, or financial crimes is strongly preferred.
2. Must have a basic understanding of fraud and investigation concepts. Coursework related to criminal law, fraud, or investigative processes helpful.
3. Must have strong verbal, written, and interpersonal communication skills.
4. Must have a strong service orientation in alignment with the credit union's mission and core values.
5. Must have good organizational and analytical thinking skills with a willingness to learn investigative techniques.
6. Must have the ability to manage multiple tasks, follow instructions, and work in a confidential environment.
7. PC proficiency, including Microsoft Office (Word, Excel, Outlook) and general computer literacy required.
8. Must have a willingness to learn the Credit Union's banking systems, transaction processes, and fraud‑related tools.
9. Must have the ability to work in an office environment and use standard office equipment (fax, copier, phone, etc.).
10. Ability to lift up to 25 lbs (e.g., files) and travel locally if needed.

ABOUT:

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community-based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.

If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!