Project Manager/PMO Coordinator

Project Manager/PMO Coordinator

The Project Manager /PMOCoordinator provides project management support across technology and business initiatives, including cloud-based software implementations, transitions from legacy systems to cloud platforms, infrastructure efforts supporting college modernization, and initiatives focused on improving the customer experience. The position serves as a liaison between the Technical Product Manager, Program Manager/PMOleadership, developers, and business analysts. It supports the development ofPMOstandards and may provide team-lead guidance to other project managers to promote consistency across the portfolio.

Duties and Tasks:

• Coordinate daily project activities, schedules, deliverables, and status reporting across multiple concurrent projects.
• Serve as a communication bridge between technical and business teams, including developers, analysts, product managers, QA, andPMOleadership.
• Support planning, scope clarification, resource coordination, and execution activitiesespecially for cloud-based initiatives and system transitions.
• Track dependencies, risks, issues, and timelines; escalate concerns with clear, actionable recommendations.
• Contribute to the creation, improvement, and maintenance ofPMOproject management standards, templates, dashboards, and documentation.
• Provide team-lead guidance to project managers to ensure consistency in documentation, tracking, reporting, and governance.
• Coordinate with business analysts on requirements and with technical teams on dependencies, integration points, and environment readiness.
• Communicate project updates to stakeholders with transparency around progress, milestones, risks, and impacts.
• Assist with portfolio-level reporting andPMOprocess improvements to strengthen delivery maturity.
• Helps evaluate technology constraints, system impacts, data considerations, and integration requirements during planning.
• Make regular requests from employees for updates and input on college decisions and share feedback with supervisors for inclusion in the NOVA Brief.

Special Assignments:

• May be required to perform other duties as assigned.
• May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications:

• Ability to manage multiple priorities and a heavy workload in a fast-paced environment.
• Ability to read, interpret, and communicate project procedures, technical requirements, and business processes.
• Strong organizational skills with attention to detail, documentation accuracy, and adherence to deadlines.
• Demonstrated ability to collaborate with technical teams and troubleshoot issues related to project dependencies, system changes, or cloud transitions.
• Knowledge of core project management practices, software development lifecycle, documentation standards, and governance processes.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively as part of a project team.
• Ability to adapt quickly to changing priorities and work effectively under pressure.
• Knowledgeable withPMOframeworks and delivery methodologies (Agile, Waterfall, hybrid).
• Knowledge of Microsoft products (e.g., Excel, Teams, SharePoint, Project).

Minimum Work Requirements:

• Experience managing or coordinating technology projects within an IT,PMO, or business environment.
• Experience with tools such as Jira, Azure DevOps, SharePoint, or MS Project.
• Experience supporting or coordinating system transitions, digital modernization, or enterprise-level initiatives.
• Project management experience with cloud-based software solutions and/or transitions from legacy systems to cloud environments.
• Experience implementing and interpreting technical policies, processes, or project governance standards.
• Experience providing customer service, stakeholder communication, or user support.
• Experience with cloud ecosystems (Azure,AWS, SaaS platforms), integration patterns, and system modernization concepts.

Additional Considerations:

• Experience in higher education or a public sector environment
• Experience in a large and complex organization
• Experience with TeamDynamixITSM
• Knowledge of industry standards and best practices forITSMandESM
• Any specific functional and/or technical training or certification in IT-related sciences
• Certifications or training in project management or IT-related disciplines (e.g.,CAPM,PMP, Agile/Scrum,ITIL)