A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations. This role is responsible for leading a team that helps individuals and families access care through a professional, efficient, and empathetic admissions experience.
The ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism.
The ideal candidate is a compassionate, organized, and service-focused leader who understands the importance of first impressions in healthcare. This person should be comfortable managing a team, improving processes, handling escalated calls, and helping individuals and families feel supported as they take the first step toward care.
Call Center Manager • Los Angeles, California, United States
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