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Aita Consulting Services, Inc
ServiceNow DeveloperAita Consulting Services, Inc • Raleigh, NC, United States
ServiceNow Developer

ServiceNow Developer

Aita Consulting Services, Inc • Raleigh, NC, United States
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Only W2 Hybrid Position - Only Local Candidates Required Experience:
Target years of experience: 5 - 6+yrs
What are your top 3-5 MUST HAVEs OR REQUIRED skillset:
  • Strong experience with ITSM/CSM & SPM and exposure to ITOM, CMDB, or Service Catalog
  • Hands-on experience with JavaScript, REST APIs, and integrations
  • Understanding of cloud environments (AWS, Azure, VMware) and how they integrate with ITSM workflows
  • Experience working in a managed services, MSP, or enterprise IT environment preferred
  • Strong problem-solving skills and ability to work in a fast-paced, cross-functional environment
Job Description: Job Summary:
  • The ServiceNow Developer will be responsible for designing, developing, and implementing solutions within the ServiceNow platform to support RapidScale's managed services and internal operations.
  • This role will partner closely with Product, Engineering, Operations, and Service Delivery teams to enhance workflows, automate processes, and improve overall service experience for enterprise customers.
What You Will Do:
  • Design and develop scalable solutions within the ServiceNow platform across ITSM, ITOM, and related modules.
  • Configure workflows, forms, business rules, client scripts, and integrations to support service delivery and internal operations.
  • Build and maintain integrations between ServiceNow and external systems such as monitoring tools, cloud platforms, and CMDB sources.
  • Support CMDB design, data integrity, and service mapping initiatives.
  • Collaborate with cross-functional teams to translate business requirements into technical solutions.
  • Drive automation initiatives to improve operational efficiency and reduce manual effort.
  • Participate in platform upgrades, testing, and release management.
  • Provide advanced troubleshooting and support for ServiceNow-related issues.
What You Bring:
  • 3 to 6+ years of experience working with the ServiceNow platform.
  • Strong experience with ITSM and exposure to ITOM, CMDB, or Service Catalog.
  • Hands-on experience with JavaScript, REST APIs, and integrations.
  • Understanding of cloud environments (AWS, Azure, VMware) and how they integrate with ITSM workflows.
  • Experience working in a managed services, MSP, or enterprise IT environment preferred.
  • Strong problem-solving skills and ability to work in a fast-paced, cross-functional environment.
Preferred:
  • ServiceNow Certified System Administrator or Certified Application Developer.
  • Experience with service mapping and discovery.
  • Familiarity with DevOps or Agile delivery models.
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ServiceNow Developer • Raleigh, NC, United States

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