Front Desk Coordinator

Summary :

• The Front Desk Receptionist strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centered around patient care and appointments.

The receptionist gives a vital first impression of the practice to patients and outside parties who contact us.  Essential Functions :

Ensuring the division’s inbox is promptly being monitored and distributed.   Respond to medical records requests for patients and providers while properly applying HIPPA standards.  Create appointment reminders.  Receive and distribute all incoming mail, faxes, and special deliveries.  Maintain the accuracy of outgoing mail.  Assist patients with the entire check-in and check-out process ensuring their visit meets company standards and expectations.   Knowledge, Skills, and Abilities :