Director of Integrated Behavioral Health (IBH) Program

Director Of Integrated Behavioral Health Program

Come join our "Family" and be part of providing healthcare in the communityfor the community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellencewhere patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that everyone deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy, and dental services as an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

The Director of Integrated Behavioral Health (IBH) Program is responsible for the strategic leadership, clinical oversight, operational management, and continuous improvement of CFHC, Inc.'s Integrated Behavioral Health Program. The Integrated Behavioral Health Program includes both short and long-term therapy for all mental health conditions including substance use disorder and tailored care management program activities and associated case management services. The Director ensures the delivery of high-quality, patient-centered behavioral health services that are fully integrated into primary care and dental settings while supporting the organization's mission, vision, values, and strategic objectives. The Director leads behavioral health providers, case managers, and support staff, oversees program development and compliance, promotes evidence-based practices, and fosters interdisciplinary collaboration to improve patient outcomes and address whole-person care. The Director serves as a key leader in advancing integrated care models, behavioral health access, and population health initiatives throughout the organization.

This position offers a 40-hour workweek, no weekends, full benefits package, 12 paid holidays, bi-weekly pay.

Essential Tasks

• Strategic Leadership and Program Development
• Provide leadership and direction for all Integrated Behavioral Health services across the organization including both short and long-term therapy for all mental health conditions including substance use disorder and tailored care management program activities and associated case management services.
• Identify and implement future areas for program development.
• Develop and implement strategic plans, goals, and performance measures aligned with organizational priorities.
• Identify opportunities to expand behavioral health services, improve access, and address community health needs.
• Clinical and Operational Oversight
• Oversee day-to-day operations of behavioral health services, including integrated behavioral health, substance use disorder treatment, care coordination partnerships, and behavioral health support programs.
• Ensure behavioral health services are accessible, efficient, and integrated within medical and dental workflows.
• Establish and monitor clinical standards, workflows, and service delivery expectations.
• Staff Leadership and Development
• Recruit, supervise, mentor, and evaluate behavioral health staff and assists leaders with the recruitment, development, and mentoring of staff in the Integrated Behavioral Health Program.
• Promote a culture of teamwork, accountability, excellence, and continuous improvement.
• Conduct regular staff meetings and performance evaluations.
• Quality Improvement and Outcomes Management
• Monitor quality indicators related to behavioral health services.
• Analyze clinical, operational, and patient outcome data to identify improvement opportunities.
• Lead quality improvement initiatives designed to enhance patient care and organizational performance.
• Support UDS reporting requirements and other federal, state, and grant reporting activities.
• Grant Management
• Complete and/or oversee the submission of reports as required by grant guidance.
• Complete and/or oversee the development and implementation of the deliverables associated with grant funds as well as the quality management plan and activities.
• Direct and participate in the grant writing and submission of applications for continued program funding.
• Tailored Care Management (TCM) Oversight
• Provide administrative and operational oversight of the organization's Tailored Care Management (TCM) activities and associated care management activities.
• Ensure compliance with all North Carolina Medicaid Tailored Care Management requirements, contracts, policies, and performance expectations.
• Collaborate with care managers, care coordinators, medical providers, behavioral health providers, and community partners to support integrated, person-centered care planning.

Experience and Education

Bachelor's or Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, Public Health, Healthcare Administration, or related field. With a Bachelor's degree, at least five (5) years of program leadership experience and three (3) years of supervisory experience. With a Master's degree, at least three (3) years of program leadership experience and three (3) years of supervisory experience. Active North Carolina Driver License.

Schedule

Monday to Friday 8 am 5 pm 8-hour shift On site

Physical Requirements

Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead. May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift. Frequent computer work required.

Benefits

401(k) and match AD&D insurance Dental insurance Disability insurance Employee assisted program Flexible spending account Health insurance Life insurance Paid time off Holidays Vision insurance Continuing Medical Education Allowance Professional dues and license fees

Job Type

Full-time

License/Certification

Active North Carolina Driver License.

Base Pay Overview

The starting pay for this position is $85,280.00 annually. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.