Security Manager

Security Manager

Pay Rate: $37.00$40.00 per hour

This is a Remote Opportunity

Job Summary

The Security Manager serves as the primary security leader and trusted advisor for assigned clients, providing strategic direction, operational oversight, and leadership across a multi-state portfolio valued at approximately $8 million. This position is responsible for the successful execution of security operations, contract compliance, client satisfaction, financial performance, and continuous program improvement.

The Security Manager oversees all aspects of service delivery, ensuring consistent operational standards across multiple locations while developing strong client relationships. This role requires a proven leader with a strong service industry background who can manage security personnel, conduct operational and compliance audits, rewrite and implement security policies and procedures, and ensure all contractual obligations are met.

Essential Functions

• Provide leadership and oversight for security operations across multiple states, ensuring consistent service delivery and operational excellence.
• Manage an assigned client portfolio valued at approximately $8 million, maintaining accountability for operational performance and profitability.
• Serve as the primary point of contact for assigned clients, building strong partnerships through exceptional customer service and proactive communication.
• Maintain full responsibility for contract oversight, ensuring compliance with all contractual requirements, company standards, and client expectations.
• Develop, review, revise, and implement security policies, post orders, and standard operating procedures to improve operational effectiveness and regulatory compliance.
• Conduct regular operational, compliance, and quality assurance audits, providing recommendations and corrective action plans to improve performance.
• Perform security risk assessments and facility reviews utilizing industry best practices to identify vulnerabilities and recommend appropriate security solutions.
• Analyze operational and financial performance metrics to identify trends and implement continuous improvement initiatives.
• Collaborate with regional leadership to ensure appropriate staffing levels, scheduling, workforce planning, and labor cost management.
• Investigate operational issues, security incidents, and client concerns, implementing long-term corrective actions to prevent recurrence.
• Lead client account reviews and business meetings, presenting operational performance, audit findings, improvement initiatives, and strategic recommendations.
• Assist in the preparation of budgets for guard services, security technology deployments, and operational expenditures.
• Support client transitions, contract mobilizations, special projects, emergency response planning, and business continuity initiatives.
• Develop and maintain strong working relationships with internal leadership, field management, and client stakeholders.
• Promote a culture of accountability, professionalism, safety, and continuous improvement throughout all assigned locations.

Education & Experience

• Minimum of 5 years of progressively responsible security management experience, preferably overseeing multiple locations or regions.
• Strong background in the contract security or service industry.
• Demonstrated experience managing large client portfolios and multi-site security operations.
• Experience managing contracts, budgets, and operational performance for portfolios valued at approximately $8 million preferred.
• Proven experience developing, revising, and implementing security policies and procedures.
• Extensive experience conducting operational, compliance, and quality assurance audits.

Skills & Qualifications

• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication and client relationship management skills.
• Knowledge of security operations, risk management, compliance, and contract management.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and Visio.
• Ability to travel throughout multiple states as business needs require.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About the Team

Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Job Info

• Job Identification 172473
• Job Category Account Management General
• Locations Parsippany, NJ, United States Denver, CO, United States Los Angeles, CA, United States Phoenix, AZ, United States Charlotte, NC, United States Chicago, IL, United States (Remote)
• Pay Range $37 to $40 per hour