Job Responsibilities Understand and provide audio signal flow, control circuit, and AV system designs for site installations Perform presales site visits, evaluate A/V solution needs, and document information necessary to complete new quotes for future AV installations and upgrades. Field AV Support Calls including ticket creation, proper triage of ticket, plan of action to fix issues and follow-up with the customer via email and phone Install and support the audio/video components of digital recording systems, digital security surveillance systems, and video conferencing systems Travel to sites for scheduled installation, site-visits, support issues 10-25% annually Provide AV materials lists needed for estimating jobs for both installations and resolving support issues when necessary Research, test, and evaluate new AV products (controls, DSPs, microphones, cameras, presentation) Design and deliver audio and video solutions for current and potential accounts Skills and Qualifications Designing and installing control systems such as Crestron and Extron; programming these systems is a plus Designing and installing video distribution systems for courtroom presentation Implementing and integrating video conferencing systems such as Polycom, Clear One Solid knowledge of audio/video signal-flow and the ability to design and fine tune audio programs for DSPs (Lectrosonics, Symmetrix, Clear One, BSS, etc.) Perform rack‑builds, rack‑preparation, and cable management to Neutrik and industry standards Ability to terminate XLR, ¼‑Inch, BNC, and CAT5E Experienced installing PA Systems, balancing and turning rooms Working knowledge of loading and troubleshooting control systems (AMX, Crestron, Extron); programming systems is a plus Working knowledge of single‑to‑multichannel video input and output systems General knowledge in interacting with networks Experience in the realm of CTS, CTS‑I/D, DMC_E (certification not necessary) Knowledge of digital audio transport (DANTE) is a plus Travel and other requirements: This position requires traveling (up to 25%) primarily within the United States with possible travel to Canada, Bermuda and Europe. You will be working within various types of courts, police agencies and legislative bodies, so the ability to pass a background check without felonies is important. Ability to obtain a valid passport is required. CourtSmart Digital Systems is an equal opportunity employer. #J-18808-Ljbffr
Audio/Video Technician • North Chelmsford, MA, United States
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