Community Specialist | Wayland Square

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We set the bar in technical fabrics and functional design, creating transformational products and experiences that support people in moving, growing, connecting, and being well. Our success comes from our products, emphasis on stores, commitment to people, and the incredible connections we make in each community we serve. We focus on building a healthier, thriving future through an equitable, inclusive, and growth‑focused environment. Job Summary The Community Specialist executes the store’s community strategy by building relationships, hosting events, and supporting product seeding. The role involves engaging the local community, partnering with ambassadors and studios, and delivering a world‑class guest experience on the shop floor. Core Responsibilities of the Job Collaborate with store leadership to bring community strategy & guest experience to life. Establish and manage local key relationships (Ambassadors, Sweat Collective, studio owners, and partner studios) to grow guest acquisition and retention. Identify new ambassador or partner opportunities, positioning the store as a community hub. Engage guests on the floor, assessing needs, providing technical product education, and integrating omnichannel programs into a seamless experience. Attend, support, and/or host local and regional community events. Execute the product seeding strategy through community partners and ambassadors. Review community‑related business data to share insights with store leadership regarding events and initiatives. Contribute to a respectful and inclusive team environment by welcoming and celebrating differences. Job Requirements (Eligibility) Legally authorized to work in the country where the store is located. Reliable transportation to travel to the assigned store. Schedule/Availability Work schedule varies based on store needs. Typical shifts: mornings, afternoons, evenings, weekends, and holidays. Peak times, special events, or other circumstances may require early mornings, late nights, or overnight shifts. Experience 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building. Job Assets (nice to have) High school diploma, GED, or equivalent. Experience building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals. What We Look For Inclusion & Diversity: Supports an inclusive environment. Integrity: Behaves honestly, fairly, and ethically. Connection and Partnership: Builds professional relationships and develops partnerships. Planning and Organizing: Organizes work efficiently to meet priorities. Collaboration and Teamwork: Works productively with others and seeks diverse perspectives. Learner Mindset: Is curious, open to feedback, and pursues learning. Self‑Leadership: Takes personal responsibility and inspires others. Interactive Communication: Conveys and understands information effectively. Work Context (environment, interactions, physical) Work in a dynamic store environment with bright lights and loud music, and at community locations. Build relationships with new people, strengthen partnerships, and participate in fitness or movement events. Work as part of a team, sometimes independently, using computers or other technical devices. Compensation & Benefits Package Base Pay Range: $21.00 – $24.16/hour, subject to local minimum wage. Target Bonus: $2.00/hour Total Target Base Pay Range: $23.00 – $26.16/hour lululemon’s compensation offers are pay‑for‑performance based on market location, job‑related knowledge, skills, experience, and internal equity. Eligible employees may participate in our competitive bonus program under program terms. Benefits include: Extended health, dental, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness and yoga classes Parenthood top‑up Development course offerings People networks, mentorship programs, and leadership series lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, not on protected classifications. Reasonable accommodation is available for qualified individuals with disabilities upon request. This policy applies to all employment practices, including recruitment, hiring, compensation, benefits, discipline, transfer, termination, and other terms and conditions of employment. #J-18808-Ljbffr