Assistant Director of Licensing, Consumer, and Protective Health Services

Job Posting Title

Assistant Director of Licensing, Consumer, and Protective Health Services

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 Protective Health Service

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

$103,000.00 / $3961.54 / $49.519231

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive for all eligible employees.

• Generous state paid to help cover insurance premiums.
• A wide choice of with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Job Description

Location: Central Office – 123 Robert S. Kerr

Salary: Up to $103,000.00 based on education and experience

Full Time /Part Time: Full Time

Work Schedule: Monday – Friday

Primary Hours: 8-5

Position Summary

The Assistant Director of Licensing, Consumer, and Protective Health Services is responsible for technical licensure, certifications, permits, surveys, public health compliance inspections, and complaint investigations, for a variety of occupational professions and establishment facilities related to health care and consumer protection; and ensuring compliance with federal and state laws and regulations. The Assistant Director is responsible for assisting the Director in overseeing and managing several program areas to include; Consumer Health Service, Emergency Medical Systems Licensing, Nurse Aide Registry, Community Health Worker Certification, Long-Term Care Administrator Licensing, Home Health Administrator Certification, Jail Inspections, and the Oklahoma National Background Check Program.

The position will consult and provide expert advice to related advisory boards and professional associations; other state agencies to include the Department of Agriculture and Forestry, Department of Environmental Quality, Oklahoma State Bureau of Investigations, Tulsa and Oklahoma City/County Health Departments, Oklahoma Department of Human Services, EMS Agencies and professionals, as well as federal agencies including the Federal Bureau of Investigation, US Food and Drug Administration; and customers within the fields of licensing areas. Also, this position will provide consultative services to licensure areas and industries to improve quality, effectiveness and efficiency of work to align with the agency's strategic direction and desired public health outcomes.

This position is designated as executive management as determined by the agency director and is exempt from the provisions of the Civil Service and Human Capital Modernization Act.

Position Responsibilities /Essential Functions

• This position is assigned overall responsibility for planning, organizing, directing and coordinating the principal operation and major program activities for Licensing, Consumer, and Protective Health Services to achieve goals and objectives;
• Ensuring accountability for compliance with federal certification requirements under contracts with the Centers for Medicare and Medicaid Services and the Oklahoma Health Care Authority;
• Ensuring consistent application of inspection protocols;
• Directing the development and review of data and measures for program outcomes, processes, and resources;
• Developing and recommending standards, practices and procedures, collaborating with workgroups of subject matter experts, consumers, and stakeholders;
• Maintaining responsibility for the program area budget;
• Responsible for consulting and providing professional expertise in planning, implementation, and process improvements within the program areas;
• Oversight planning, analyzing, and supporting the direction of Licensing, Consumer, and Protective Health Services and staff to ensure state and federally mandated services are provided.
• Assist with guidance and providing direction of inspection services and other ongoing investigative review services pursuant to §1864 of the Social Security Act, Oklahoma State Statutes, and Oklahoma Administrative Codes;
• Ensure standards of health care are met and consistent with state licensure requirements, Conditions of Participation, Conditions of Certification, Conditions for Coverage, state and federal standards, protocols, forms, methods, procedures, policies and systems specified by Oklahoma Statues, and Oklahoma Administrative Codes;
• Serve as agency consultant and program area expert regarding enforcement actions within the program areas;
• Provide professional consultation on staffing needs and responsible for ensuring that competent, adequately trained staff is available to perform assigned tasks;
• Triages determinations based on regulatory priorities, knowledge, training, and experience related to state laws, rules and department policies;
• Oversight planning, supervising, and directing Area managers on advisory boards, quality improvement, and statewide coordination of Consumer Health Services;
• Provide professional consultation on staffing needs and ensure competent, adequately trained staff are available to perform assigned tasks;
• Consults on the formulation of policies, procedures and standards for all programs under area jurisdiction
• Ensuring accountability for compliance with Licensing requirements; and consistent application of inspection protocols.
• Coordinates activities with other Department programs and service areas;
• Advises the Area Director on administrative and operational issues and changes and directs responses to program area situations;
• Consults on the administration and enforcement of laws and rules for service areas ; Represents OSDH at statutory advisory boards;
• Consults on the development of rules with regulated entities and advisory boards, makes presentations of rules to the State Board of Health, and initiates periodic reviews of laws to ensure that public health goals and objectives are being met;
• Develop and implement customer satisfaction surveys to ensure quality and consistent delivery of services.
• Being present in the office is an essential function of this job
• Other duties as assigned

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience

Requirements at this level consist of a Master’s degree and four years of professional experience in supervisory, managerial, consultative, or administrative experience in public health, public administration or in a physical, natural, biological, geological or hydrological science, engineering, environmental science, environmental health, or geography; OR a Bachelor’s degree and five years experience in supervisory, managerial, consultative, or administrative experience in public health, public administration or in a physical, natural, biological, geological or hydrological science, engineering, environmental science, environmental health, or geography; OR an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education.

Preferred Qualification (Two or more of the following):

• Experience planning, coordinating and evaluating the activities of divisions and multiple programs concurrently engaged in a broad range of functions.
• Regulatory and Policy Development
• Government Affairs
• Experience in Regulatory Inspections and Investigations
• Experience in Regulatory Enforcement Activities

Valued Knowledge, Skills and Abilities

• Requirements include knowledge of Oklahoma State Department of Health policies and procedures related to state and federal laws, regulations and policies relating to licensure.
• Ability to plan, coordinate and evaluate the implementation of supervisory principles and practices; demonstrated ability to effectively consult for multiple regulatory programs and to advise on the coordination of activities of multiple work units engaged in a broad range of functions.
• Consult on the development and successful implementation of new programs; to analyze complex situations and make responsible decisions; to provide technical expert advice.
• Interpret and apply policy to the programs area; evaluate personnel and program performance; and analyze and facilitate the solving of complex and difficult problems of both organization and management; and present current professional expert knowledge with concise, up-to-date information concerning the programs.
• Knowledge of administrative and organizational principles and practices regarding State Licensure, permitting and certification.

Physical Demands and Work Environment

Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires long periods of sitting and daily use of computers and phones. Being present at the office is an essential function of the job. Must be willing to complete all job-related travel associated with this position.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday .

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