Risk Management Coordinator

Overview Top candidates for this position will have a strong clinical background (such as OB/GYN, RN, RT, PT, LCSW, PA), strong communication skills, and excellent problem solving. As a patient-focused organization, University of Utah Health exists to enhance the health and well‑being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA This position is responsible for initiating, coordinating, and managing all investigational and evaluation activities associated with professional liability occurrences and claim pre‑litigation files. Negotiating resolution with authority from director. Providing basic and complex preventive risk management assessment of processes, procedures, and programs, including in‑service education, consultation, and liaison activities. This position is not responsible for providing care to patients. Corporate Overview: The University of Utah is a Level1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Investigates potential liability situations as identified through various risk identification sources. Reviews medical records of all occurrences which present significant risks in the area of professional liability. Evaluates the extent and elements of exposure and recommends appropriate actions for risk mitigation. Completes case summaries on all new cases. Completes notifications for compliance with tracking and insurer requirements, including insurance carrier and law firm notifications and any federal, state or entity reporting requirements. Maintains all claims files and medical records, or other documents associated with professional liability claims. Recommends resolution and completes negotiation of resolution within authority granted by the Reserve Committee. Assists the Director and Associate Director, as necessary, in preparation of special reports or in response to requests for information and other discovery documents. Responds to questions from staff relating to general points of protocol. Assists in preparation of monthly reports of claim activity. Assists in developing educational programs to raise staff awareness of risk exposure and the impact on professional liability. Reviews with Quality Improvement and Patient Safety variance reports to identify and analyze trends. Provides in‑service education on risk management topics both basic education and complex focused topics as needed or requested. Knowledge / Skills / Abilities Demonstrated potential ability to perform the essential functions as outlined above. Demonstrated human relations and effective communication skills. Ability to learn and gain expertise with the university and department specific computer programs. Demonstrated conflict resolution skills. Demonstrated report preparation skills. Qualifications Required Bachelor's Degree in a health care related field or equivalency. Five years of clinical experience or ten years of professional medical liability claims experience. Preferred Risk Management, Quality Improvement or Patient Safety experience. Ability to work well with physicians, staff and leadership. Working Conditions and Physical Demands This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements Lifting, Listening, Manual Dexterity, Pulling and/or Pushing, Sitting, Speaking, Standing, Walking Multi‑lingual Candidates Welcomed To inquire about this posting, email: careers@hsc.utah.edu EEO Statement University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations. All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an affirmative action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by TitleIX and 34CFR part106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of TitleIX and its regulations may be referred to the TitleIX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu/. This position may require the successful completion of a criminal background check and/or drug screen. #J-18808-Ljbffr