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Sheppard Pratt Careers
Administrative Assistant II, Outpatient ClinicSheppard Pratt Careers • Westminster, California, USA
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Administrative Assistant II, Outpatient Clinic

Administrative Assistant II, Outpatient Clinic

Sheppard Pratt Careers • Westminster, California, USA
30+ days ago
Salary
$20.60 hourly
Job type
  • Full-time
Job description

What to expect.

Primary responsibilities include:

  • Receive clinic clients; collect client co-payments; receive and route telephone calls
  • Schedule client follow-up appointments
  • Maintain client medical records in good order; file client information; process client and other administrative paperwork
  • Assist with maintenance of OMHC electronic health records
  • Maintain clinic facilities for optimal and secure functioning
  • Support medical staff with receipt logging and distribution of faxes medical refill pre-authorization requests and delivered medications
  • Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks

Specific responsibilities include:

  • Monitor and route OMHC and/or substance use program voicemail messages
  • Schedule appointments for clients and staff
  • Manage the administrative information flow in the EHR
  • Check client eligibility status to verify insurance coverage
  • Check and verify current ITPs
  • Apply for concurrent insurance authorizations
  • Log and distribute incoming and outgoing faxes
  • Request log and secure client co-payments
  • Receive respond and/or route incoming phone calls
  • Print provider schedules and billing sheets
  • Make appointment reminder calls
  • Inventory order and maintain office supplies
  • Respond to all requests from providers clients and other staff in a professional manner
  • Communicate critical information to staff in a timely manner
  • File all notes and papers in client charts
  • Collaborate with clinic directors on discharges and send 30 day letters to clients.
  • Close charts in multiple electronic data systems
  • Collaborate with psychiatric/addiction provider(s) to process prescription refills and prior authorization
  • May conduct registration and obtain all documents required to register as a client of the OMHC and addiction services.
  • Receive log and secure all delivered medications and handle client specimens as needed.
  • All other duties as assigned to ensure successful operation of OMHC and/or addictions services

What youll get from us.

At Sheppard Pratt you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

  • A commitment to professional development including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Comprehensive medical dental and vision benefits for benefit eligible positions
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Generous mileage reimbursement program

This position has a pay range of $20.60 - $22.27/hr.

What we need from you.

  • High school diploma is required. An Associates Degree in business administration or related field is preferred.
  • Prior experience in a health care setting is preferred but not required.
  • Commitment to excellent customer service for clients and staff
  • Work requires 1-2 years of progressively more responsible administrative experience
  • Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
  • Demonstrated attention to detail and ability to work quickly and efficiently
  • Ability to multi-task in a high volume extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.

    WHY SHEPPARD PRATT

    At Sheppard Pratt we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing lifes challenges. Join us and be a part of a mission that changes lives!

    #LI-SM1


    Required Experience:

    Junior IC


    Employment Type : Full-Time
    Experience: years
    Vacancy: 1
    Monthly Salary Salary: 20 - 22

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    Administrative Assistant II, Outpatient Clinic • Westminster, California, USA

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