Customer Champion Problem Solver Team Player
Do you enjoy helping customers solving problems and making sure things get done right the first time
We are looking for an energetic and resourceful Internal Service Specialist to join our growing team. This role is perfect for someone who enjoys variety in their day thrives in a fast-paced environment and takes pride in delivering exceptional customer service.
What Youll Be Doing
As our Internal Service Specialist youll be the go-to person for customers who need support answers parts or solutions. Youll work closely with our Sales Operations and Technical Service teams to ensure every customer experience is outstanding!
Your responsibilities will include:
- Responding to customer inquiries and service requests
- Coordinating and Scheduling technical support and service activities
- Identifying creative solutions to customer challenges
- Building strong relationships through outstanding service
- Operating a forklift to retrieve and organize inventory
- Maintaining accurate records in company systems
- Working with internal teams to ensure timely issue resolution
You may be a great fit if you:
- Enjoy helping people and solving problems
- Have strong communication and organizational skills
- Can balance multiple priorities with a positive attitude
- Are comfortable learning technical products and processes
- Take ownership and follow through on commitments
- Enjoy both office-based customer service and hands-on warehouse activities
- You maintain a professional calm cool and collected attitude no matter how difficult the client can be
Requirements
Preferred Qualifications
- Customer service service coordination inside sales or technical support experience
- Experience with ERP (Infor preferred) and business software systems (word excel etc)
- Forklift experience or willingness to obtain certification
- Strong computer and administrative skills
- Ability to occasionally lift and move inventory items
Why Youll Love Working Here
- Every day brings new challenges and opportunities
- Friendly supportive team environment
- Opportunity to make a direct impact on customer satisfaction
- Growing company with career advancement opportunities
- Competitive compensation and benefits
- Monthly and quarterly bonusses
- A very dynamic team mentality in a very supportive culture.
We Dont Just Solve ProblemsWe Create Great Customer Experiences.
If youre looking for a role where you can initiative with customer focus and where your problem-solving skills truly matter wed love to meet you.
Apply today and become an essential part of the team that keeps our customers successful.
The Company
A leader in the industry serving Customers for over 2 decades selling Laminating Binding and Print finishing supplies and equipment.
The company has been growing consistently with focus on sustainable growth while managing with a firm & responsible hand on finance constant operational improvements administrative capability and an impressive support structure for all employees.
This is a company that values its employees providing training support and tools to continuously grow professionally.
Please visit our website.
We look forward to hearing from you!
Please contact:
Required Experience:
IC
Employment Type : Full Time
Experience: years
Vacancy: 1