Optical Retail Sales Associate Part Time
30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton WI and has since expanded to over 245 stores in 42 states. Today Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining great relationships with optometrists and local communities. Were not like everyone elsewith local labs in stores eye exams and same-day delivery on glassesour customers never miss a moment. Now you can join one of the nations top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive inclusive of base pay and incentives.
The Retail Sales Associate also known as a Retail Optician will primarily assist patients in selecting the eyeglass frames lenses and lens coatings that best suit their needs. The Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding coating and fitting lenses to the frames. Once the glasses are complete the Retail Associate is responsible for dispensing the glasses to the patient.
Responsibilities:
Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment returns and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files following company and HIPAA policies regarding confidentiality.
Patient Assessment: Assess and interpret patients needs/wants based upon prescription requirements facial features lifestyle and occupation and suggest the most appropriate products (i.e. frames lens type coatings).
Measurements: Take necessary measurements (i.e. measuring the patients pupillary distance).
Work Orders: Prepare work orders for the lab ensuring all pertinent information is listed (i.e. patient information prescription lens size/type measurements special tinting or coating etc.).
Lens Selection: Pull correct lenses according to work order specifications.
Product Inspection: Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers hands and heat if necessary to bend frames accordingly.
Adjustments and Repairs: Adjust/repair damaged frames replace nose pads and missing screws.
Merchandise Management: Price stock and straighten merchandise.
Requirements:
High School Diploma or GED.
Experience working in retail customer service or sales.
Experience working in the optical industry is preferred but not required. We are willing to train.
At Eyemart Express were dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If youre ready to join a company that values excellence invests in your future and respects your need for balance submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age gender race color religion sex national origin gender identity sexual orientation disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Required Experience:
IC
Optical Retail Sales Associate PT Wichita Falls, TX #015 • Wichita Falls, Texas, USA
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