Urban Air team members are responsible for providing excellent customer service, ensuring guest safety, and assisting with various operational duties depending on their role (e.g., monitoring courts, managing front desk activities, hosting parties, or working in the caf). Applicants must have reliable transportation and be able to work at least one shift Monday-Thursday and two shifts Friday-Sunday. Roles involve engaging with guests, sometimes including children and families, to ensure a fun and safe experience.
Urban Air looks for team members who are enthusiastic, customer-focused, and dependable, with flexible availability for shifts mostly during peak times. The company values creating a positive, safe environment and expects team members to contribute actively to guest satisfaction and park operations.
The core responsibilities of an Urban Air Team Member typically include a variety of guest service, safety, and operational duties.
Common Responsibilities
Additional Duties (depending on role)
Urban Air Team Members are expected to be energetic, safety-conscious, and customer-focused, working collaboratively to provide an engaging and secure environment for guests.
Team Member • North Canton, OH, US
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