Outside Contents Evaluator Associate

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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Outside Contents Evaluator Associate

PRIMARY PURPOSE: To act as the point of contact for the insured's, vendors and public adjustors and provide support to the outside contents evaluator assistants.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Acts as the point of contact for the insured's, vendors and public adjustor when onsite.

• Provides support to the outside contents evaluator assistants.

• Prepares field reports of the inventory capture.

• Uploads all digital media and completes quality check for daily field activity to maintain accuracy.

• Completes onsite inventory of total loss contents items and uploads data from field work to server.

• Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.

• Maintains daily care and maintenance of all equipment.

• Conforms with and abides by all regulations, policies, work procedures, and instructions.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

• Travels as required.

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

One (1) year of customer service experience or equivalent combination of education and experience preferred.

Skills & Knowledge

• Good comprehensive decision making skills

• Good oral and written communication skills

• PC literate, including Microsoft Office products

• Excellent interpersonal skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

• Ability to stand and/or walk for long periods of time.

• Ability to kneel, squat and/or bend.

• Ability to work outdoors in hot and/or cold weather conditions.

• Ability to climb, crawl, stoop, kneel, and/or reach overhead

• Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds

• Ability to drive for an extended period of time.

• Must have continual use of manual dexterity.

• Good computer keyboarding skills.

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com