Benefits:
About Bricks and Minifigs - San Diego Central
We are a LEGO-authorized seller specializing in new, per-owned, and vintage LEGO sets and minifigures. We are a buy, sell, trade store that encourages customers to reuse, rebuild, and reimagine with LEGO elements. We have party room in our store for LEGO parties and LEGO events. Our shop is a fun, creative space looking to share the love of LEGO with everyone.
POSITION GOAL & PURPOSE
● Assist the Owner in managing and growing all areas of the business including buying, selling, pricing, and merchandising.
● Assist the Owner with loss prevention, training and managing staff.
● Promote excellent customer service by ensuring customers are promptly and enthusiastically assisted with strong product knowledge.
● Lead day-to-day operations, including managing cash drawers and the purchasing of per-owned products.
KEY DUTIES & RESPONSIBILITIES
● Assist Owner in meeting sales and profitability goals, including controlling expenses.
● Assist Owner in recruiting, training and developing staff, leading by example to provide a positive, inclusive and accountable team culture and to provide excellent customer service through greeting shoppers promptly, identifying their needs, and completing transactions with professionalism and positivity.
● Resolve customer inquiries and concerns with professionalism and care.
● Develop strong product knowledge of the brand, product features, and pricing to recommend items that meet customer needs and expectations and to maximize sales through add-on suggestions.
● Ensure buys are processed efficiently and profitably.
● Highlight the company’s buy-sell-trade model to customers and buy used products following store guidelines.
● Assist Owner in overseeing inventory levels, restocking needs, product placement and to accurately price, tag, inventory and restock merchandise according to established guidelines and merchandising plans while maintaining store displays and housekeeping standards.
● Assist Owner in maintaining a clean, organized and shoppable store environment in line with brand image
● Operate the Point of Sale (POS) efficiently and honestly for all transactions, including purchases, returns, and buys. Assist Manager/Owner with general accountability of funds and inventory.
● Open and close the store, including handling cash management and securing the premises.
● Other duties as may be assigned which could include scheduling, marketing, reporting.
QUALIFICATIONS & PHYSICAL REQUIREMENTS
● Previous management or supervisory experience in a retail setting is preferred
● Computer literate
● Strong communication and interpersonal skills with the ability to train others and to provide friendly, professional and enthusiastic customer service
● Ability to follow directions, policies and established procedures, accept constructive feedback and work well with others
● Strong organizational and time-management skills
● Ability to work flexible hours, including evenings, weekends and holidays
● Ability to arrive at work on time for schedule shifts
● Ability to stand and walk for extended periods of time (up to 8 hours), reach overhead, bend down and rotate.
Assistant to Owner • San Diego, CA, US
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