Upstream Field Application Specialist
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
The Upstream Field Application Specialist is responsible for partnering with customers and sales teams to identify, design and deliver customized hardware demonstrations, process simulations, and proof of concept applications to clearly articulate value and differentiate solutions that directly address customer needs and drive business outcomes.
This position reports to the Genomic Medicine Field Application Leader and is part of the Cytiva Genomic Medicine Operating Company working remotely to cover Southeast and North Central US territory.
What you will do:
- Translates customer requirements into product and application recommendations for Cytiva's upstream product portfolio, including iCellis, Xcellerex XDR and X platform, and WAVE bioreactor systems while ensuring the alignment with both technical specifications and commercial goals.
- Work closely with customers to optimize workflows and maximize the performance and impact of deployed solutions for bioreactor users, this includes expert technical support such as troubleshooting and extended onsite process-related problem solving.
- Engages customers through on-site visits, industry events, and though leadership sessions to build customer confidence in decision-making process. Documents insights, recommendations, and results through detailed reports, equipping sales teams with the information needed to move opportunities forward and close business.
- Provides strategic technical guidance to remove barriers, strengthen value propositions, and increase win probability. This includes preparing and executing standard and custom courses, delivering lectures and hands on lab training, and contributing to the development and continuous improvement of course materials and practical exercises.
Who you are:
- BS Degree in Life Science (Biology, Biochemistry, Chemistry) or Engineering and must have at least 3 years of post-bachelor working experience in a Biotech, Pharma, or Academic lab with hands-on experience in cell culture process development and scale up producing viral vectors
- Have technical knowledge in workflow processes for viral vectors (AAV, lentivirus, oncolytic virus, etc.) and/or nucleic acid (plasmid, mRNA, circular RNA, etc.)
- Proven team player with a customer mindset and an ability to work effectively in cross-functional manner as well as independently to achieve commercial success
- Experienced problem-solver with polished presentations skills ability to resolve complex problems, communicate issues and propose solutions to both external customers and internal team members. Know how to read an audience during a presentation, and proficient in Microsoft Office Suite products.
- Able to produce a well written scientific paper or report, draw a proper scientific conclusion and provide recommendation based on data.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
- Ability to travel overnight up to 50-75% of the time.
- Must have a valid driver's license with an acceptable driving record and a valid passport to travel out of country.
- Ability to lift, move or carry equipment up to 50 lbs.
It would be a plus if you also possess previous experience in:
- Advance degree and experience in development of bio-therapeutic molecules used in genomic medicine applications
- Hands-on experience of Cytiva's Upstream product range
- Experience with single-use mixers
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.