Investigator/Investigator Bilingual

Job Title

The New Jersey Judiciary, Burlington Vicinage, is seeking individuals with strong customer service, self-management, interpersonal and oral communication skills to work in Probation, Child Support Enforcement.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public's trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

The salary range for this position is $48,423.30 to $91,649.93 for Schedule A, and $48,423.30 to $82,047.30 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to August 21, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 21, 2014, are considered Schedule B.

Under the general direction of the Court Executive 2b (Probation Division Manager), Court Executive 1b (Assistant Probation Division Manager) and other supervisory personnel, the selected individual will monitor a caseload of approximately 700 active child support cases. The selected candidate will apply their strong attention to detail and technology application skills to prioritize cases and resolve case issues that deal with the collection and disbursement of court ordered child support, spousal support and alimony, terminations and emancipations, credits and income withholdings.

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Example of Duties

• Confer with the Family Division and Welfare staff to resolve complicated issues
• Generate appropriate and correct financial notes to both the local Finance Division and the State Disbursement Unit
• Respond to client inquiries and walk-in customers who may have difficult and challenging issues
• Advise judges on case issues
• Refer cases for enforcement actions
• Collect court-ordered payments
• Review cases in accordance with existing laws, regulations or professional practices
• Perform other related duties as assigned

Regular and predictable physical presence at the worksite is an essential function of this position. Note: If you are selected to serve in a bilingual variant title you must be able to perform the above applicable duties in both English and Spanish.

Qualifications

Two years of paraprofessional experience in casework involving the collection of facts, securing and verifying socioeconomic data, obtaining information by observing conditions, examining records, interviewing individuals, and/or preparing investigative reports of findings. Substitution: Applicants may substitute semester hour credits from an accredited college or university for the required experience on a year-for-year basis with 30 semester hour credits being equal to one year of experience. BICAT Testing: Candidates selected to serve in a bilingual variant title must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) performance examination or provide proof of having established bilingual proficiency with the New Jersey Civil Service Commission.

Supplemental Information

Physical Ability: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching. The selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds. Driver's License: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position. Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations. Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information. Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer Committed to Ensuring an Open Door to Justice.