Database & Administrative Associate

Database & Administrative Associate

The Counterterrorism Education Learning Lab (CELL) is a nonpartisan, nonprofit organization dedicated to advancing public safety through education. Through our acclaimed exhibit, award-winning speaker series, and impactful training programs, we empower individuals and communities to better understand, identify, and prevent security threats. We are a mission-driven team committed to creating a safer world through education and engagement.

The CELL is hiring a Database & Administrative Associate to support fundraising, programs, events, and day-to-day operations. Serving as a key administrative and database resource, this position maintains CRM records, processes gifts and program bookings, prepares reports, and provides administrative support that helps keep the organization running efficiently.

This hands-on role is responsible for ensuring organizational information is accurate, organized, and actionable while supporting fundraising campaigns, educational programs, and operational activities. As organizational knowledge and proficiency develop, this position will have opportunities to assume additional executive support responsibilities.

The ideal candidate is highly organized, detail-oriented, service-minded, and comfortable working with data, technology, and people. They enjoy creating order from complexity, supporting multiple projects simultaneously, and producing accurate work that helps colleagues and the organization succeed.

Database & CRM Management

• Enter, update, and maintain constituent, donor, attendee, and partner records in the CRM
• Process and record charitable gifts, pledges, sponsorships, and other fundraising transactions
• Assist with donor acknowledgements and fundraising-related data entry
• Import event registration, attendance, and engagement data
• Perform regular data audits, CRM cleanup projects, and quality assurance checks
• Generate reports, lists, and data exports that support fundraising, programs, events, and operations
• Help ensure data accuracy, consistency, and compliance with organizational standards

Administrative & Operational Support

• Assist with meeting preparation, including agendas, materials, technology needs, logistics, and follow-up documentation
• Support internal administrative processes and workflows across departments
• Maintain organized records, files, documentation, templates, and administrative resources
• Support executive scheduling, calendar management, and administrative support as responsibilities grow

Program & Event Support

• Assist with event registrations, attendee communications, and logistics
• Support educational program reservations and group visit coordination
• Coordinate materials, schedules, and administrative preparations
• Help track attendance, participation, and program outcomes
• Provide administrative follow-up for programs, trainings, meetings, and events

Reporting & Process Improvement

• Prepare reports and summaries related to programs, events, outreach, fundraising, and operations
• Maintain process documentation, templates, and administrative resources
• Identify and recommend opportunities to improve workflows, automate repetitive tasks, and increase efficiency
• Support the adoption and effective use of technology, AI-powered tools, and process improvements that enhance organizational effectiveness

A successful Database & Administrative Associate is a dependable, detail-oriented team member who helps ensure the CELL's data is accurate, timely, and actionable. They provide exceptional administrative support, build trust through reliability and professionalism, embrace technology and AI-enabled tools to improve efficiency, and contribute to the successful execution of fundraising activities, programs, events, and day-to-day operations.

Required Qualifications

• 2+ years of administrative, operations, database, customer service, nonprofit, or related experience.
• Experience maintaining records, generating reports, and ensuring data quality within a CRM or database environment.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational, time management, and follow-through skills.
• Strong written and verbal communication skills.
• Strong customer service orientation and a professional, solutions-focused approach to supporting internal and external stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential and sensitive information with professionalism.
• Comfort learning and utilizing new technology platforms, digital tools, and software applications.
• Ability to work independently and collaboratively.
• Ability to work occasional evenings and weekends.

Preferred Qualifications

• Salesforce experience.
• Event or program coordination experience.
• Experience generating reports and working with data.
• Experience using AI-powered and emerging technology tools to support administrative tasks, data management, research, reporting, workflow efficiency, and organizational productivity.
• Associate's or Bachelor's degree in Business Administration, Communications, Information Systems, Operations Management, Nonprofit Management, Event Management, or a related field.

Candidates must be legally authorized to work in the United States at the time of application and throughout employment. The Mizel Institute does not provide employment visa sponsorship now or in the future.

Positive, mission-driven organizational culture

Competitive salary and comprehensive benefits package, including:

• Medical, Dental, and Vision coverage
• HSA/FSA accounts
• 403(b) retirement plan with employer match
• Life, Short-Term, and Long-Term Disability Insurance

Generous time-off policies: Vacation, Sick Leave, Holidays, Bereavement, Jury Duty, FMLA, and Military Leave

Opportunities for professional development and team-building activities

Submit your cover letter and resume through www.tinyurl.com/ApplyForMI . Applications will be reviewed on a rolling basis. Please note: All candidates must pass a background check. The CELL is an equal opportunity employer.