Store - Huck's Store Manager

Huck’s is a 100% Employee-Owned Company. Our Associates are expected to deliver fast, friendly service and maintain high standards of customer service and store cleanliness. Our golden rule: “The customer is the most important person in all our stores.” Job Title Huck’s Market Store Manager Job Purpose Every store manager is responsible for the proper and efficient operation of the store within company policy and local laws in a manner that ensures the store is profitable. Store Managers must maintain the highest level of customer service. Job Duties And Responsibilities Customer Service Gives all customers prompt and courteous service adhering to Best In Class standards. Ensures store appearance reflects company expectations and standards. Ensures the store is open and ready for business during all hours. Handles all customer conflicts by using our MAKE IT RIGHT method. Increase profits to ensure the financial security of our ESOP Utilize all tools and departments to ensure all programs and policies are executed. Manage all expenses and sales to budget (or better). Engage in neighborhood marketing through community involvement to understand customer wants and needs. Participate in all Suggestive Selling contests by motivating Sales Associates. General Management Commit to our Vision/Mission Statement (T.H.A.N.K.S.). Ongoing recruiting for talented candidates for the Company. Effectively schedules associates to meet business demands per labor planner program. Effectively communicates with store associates, Division Manager, and the corporate office. Follows all federal, state and local laws and ordinances pertaining to the operation of the store. Provides a role model of conduct for other associates in the store. Controls variable expenses of the store. Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service. All Store Manager checklists are performed daily. Ensures Sales Associate checklists are performed each shift. Ensures schedules are posted two weeks in advance, per policy. Accounting Ensures all paperwork is done accurately and in a timely manner. Maintains inventory and cash loss within company guidelines. Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management. Ensures all store deposits are taken to the bank daily, including weekends. Ensures sufficient change available for use throughout all operating hours. Ensures all required documents are sent to the store analysts. Human Resources Treats all associates with dignity and respect and uses proper personnel management techniques. Ensures that all associates receive breaks. Advises division manager of any personnel situations or policy violations affecting store performance. Complies with all training programs to ensure associates are trained on their job duties. Ensures all associates record hours worked by following the no work off the clock policy. Provides an environment free of harassment or hostile conditions. Complies with the Company’s Responsible Retailing policy. Works with all associates to ensure ongoing training and development to further their careers. Records hours worked in the workstation. Security Ensures all associate cash handling procedures are followed. Ensures all security video surveillance equipment is in working order. Ensures a safe shopping and working environment. Ensures all company assets are protected, including cash and merchandise. Ensures vendor check-in procedures are followed per company policy. Ensures cash is kept in one of three places: safe, cash register and bank. Merchandising Ensures all promotional signs are posted on the date assigned. Ensures current plan-o-grams are being used. Communicates with the District Manager for any special needs or requests. Ensures merchandise orders are sent properly to prevent out-of-stocks and maintain inventory levels as directed. Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product. Monitors inventory levels at all times and communicates with the Division Manager to prevent out-of-stocks. All food service areas are kept clean, and all sanitation procedures are followed. Maintenance Floors are kept clean and maintained. Reports maintenance problems that cannot be corrected immediately to the Huck’s Solution Center via the Intranet. Ensures all equipment is in working order by maintaining proper operating procedures. Safety Ensures ladders are properly used. Ensures lifting procedures are followed per company policy. Ensures wet floor signs and floor dryers are used per policy. Reports accidents promptly to the District Manager and corporate office. Reports all work-related injuries. Ensures all EPA regulations are met by complying with UST procedures. Benefits Competitive salary commensurate with experience. Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays. Opportunities for career advancement and professional development within a growing company. Employee discounts for food and fuel. Note: The Requirements, Duties, and Responsibilities list is the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when circumstances change (emergencies, changes in personnel, workload, or technical development). Huck’s is an equal opportunity employer. Huck’s is committed to treating all applicants and team members fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law. #J-18808-Ljbffr